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Sales Engineer - Federal

Company: Comcast Technology & Product
Location: Virginia Beach
Posted on: July 13, 2019

Job Description:

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services. Job Summary: Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers across a national footprint. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Core Responsibilities: Provide timely, technical support and problem resolution for field service questions on a national level. Assist the Account Management Team and Sales leadership in the development of the overall business strategy to acquire new customers. Contributes to costing and pricing of a solution. Assist in generating new business and ensure growth of existing accounts. Design solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations, and appropriate bandwidth for future growth. Translate complex technical design requirements into information that customers can understand and respond to. Serve as a national technical expert to review RFP responses for content and accuracy before they are submitted. Provide technical support for National events and technical trade shows. Participate in technology transfer training activities in the Sales Engineering group as new technologies are introduced across the Comcast Business product line. Develop, deliver and run effective presentations, meetings, client interviews and facilitate a group workshop. Work with Comcast Business Network Engineering, Product Engineering, Product and the national engineering organization to acquire an intimate knowledge of all Comcast Business products concepts, process and procedures. Keep up to date on technological and market evolution as well as competitors# activities. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Job Specification: Bachelor's Degree or Equivale Generally requires 7+ years related experience. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for you do your job Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences Win as a team make big things happen by working together and being open to new ideas Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers Drive results and growth Respect and promote inclusion and diversity Do what's right for each other, our customers, investors and our communities Comcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast Technology & Product, Virginia Beach , Sales Engineer - Federal, Sales , Virginia Beach, Virginia

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