Training Coordinator Health Plan Sales Administration - Hybrid

Company: Sentara Health
Location: Virginia Beach
Posted on: March 20, 2023

Job Description:

City/State
Virginia Beach, VA

Overview

Work Shift
First (Days) (United States of America)

Sentara Healthcare
is currently recruiting for a Full-Time day shift

Corporate Training Coordinator Health Plan Sales Administration

For the Health Plans Sales Administration team in
Virginia Beach, VA.

Hybrid schedule: In office on Tuesday, remote work available otherwise.

Travel throughout Virginia is required occasionally for in-person training sessions.

The objective of this role is to support the adoption of a new Customer Relationship Management system for the Health Plan sales and sales operations departments and improve operational processes.

Experience creating instructional videos, document management, documenting processes and procedures, consulting on processes and procedures, instructional design, creating job aides and user guides, creating PowerPoint presentations, conducting needs assessments, understanding the different requirements of in-person training and virtual training, and administrative tasks like scheduling training sessions will all be necessary.

The training program is being started from the ground up and requires well-rounded experience with a variety of training experiences.

This is not an advanced, leadership position.

Must be proficient in Word and PowerPoint. Experience with Microsoft Teams is a plus. Experience with Salesforce is a plus. Insurance sales, Communications, Graphic Design, or Marketing experience is a plus.

This is a department-level training position, specifically for the Sales and Sales Operations Department. This position is not part of a Learning and Development team.

Responsible for identifying training requirements, training logistics, and training needs assessments for cross-functional team members impacted by organizational change. Coordinate and provide oversight of training activities associated with the organizational change management activities including the development of training curricula, web-based self-guided learning, instructor-led courses, and blended learning strategies. Provide project status coordination and updates to leadership.

Job Requirements:

• Bachelor's degree in Leadership, Education, Organizational Development, or Business required.
• Must have 3 years of experience in education planning, project management, and information technology.
• Strong technical understanding of health plan business functions. Excellent coordination skills and experience developing training curricula , training outlines, and learning assessments.
• CRM, Salesforce, system administration, project management, public speaking, information technology, insurance cycle, customer relations, insurance sales, and corporate training experience preferred.
  
  Responsible for identifying training requirements, training logistics, and training needs assessments for cross-functional team members impacted by organizational change. Coordinate and provide oversight of training activities associated with the organizational change management activities including the development of training curricula, web-based self-guided learning, instructor-led courses, and blended learning strategies. Provide project status coordination and updates to leadership.
  
  Market: Sentara is a Virginia and Southeast North Carolina-based large healthcare provider that has been in business for over 131 years. More than 500 sites of care, including 12 acute care hospitals with a continued employment philosophy!
  Award-winning: Sentara has eleven Acute Care Facilities across the state of Virginia and one in Northeastern North Carolina; the people of the communities that we serve have nominated Sentara as Employer of Choice for over 10 years. U.S. News and Report recognize Sentara as having the Best Hospitals for 15+ years.
  Benefits : Sentara offers an attractive array of full-time benefits including Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Relocation assistance is available for qualified candidates!
  Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Sentara recognizes our employees by offering:
  
  
  • Competitive pay plans
  • Comprehensive health care plans
  • Generous paid annual leave
  • 401a/401k/403b plan
  • Long and short-term disability
  • Tuition Reimbursement
  • Flex spending and life insurance
  • You can expect employee recognition, performance rewards, plus countless services and programs to enhance work/life balance.
    
    Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day, join the Sentara Team!
    
    keyword: Optima, Virginia Premier, #Indeed, Monster, Talroo- NCP and Entry Level, insurance, trainer, training, consultant, operations, design, eLearning, modules, course material, instructor, enrollment, provider relations, training, Project Management, PMP, CRM, customer relationship management system, salesforce, public speaking, information technology, insurance sales cycle, tech-savvy, #LinkedIn, corporate training, corporate trainer, learning specialist
    
    Job Summary
    
    Responsible for identifying training requirements, training logistics, and training needs assessments for cross-functional team members impacted by organizational change. Coordinate and provide oversight of training activities associated with organizational change management activities to include the development of training curricula, web-based self-guided learning, virtual instructor led courses, and blended learning strategies. Provide project status coordination and updates to leadership.
    
    Bachelor's degree in Leadership, Education, Organizational Development, or Business required. Master's degree in Healthcare Administration, Leadership, Education, or Organizational Development.
    
    Must have 3 years experience education planning, project management, and information technology; plus 5 years of teamwork required. Strong technical understanding of business functions. Excellent coordination skills and experience developing training curriculum, training outlines, and learning assessments.
    
    Qualifications:
    
    BLD - Bachelor's Level Degree: Business Administration/Management (Required), BLD - Bachelor's Level Degree: Education (Required), BLD - Bachelor's Level Degree: Leadership (Required), BLD - Bachelor's Level Degree: Organizational Development (Required), MLD - Master's Level Degree: Healthcare, MLD - Master's Level Degree: Leadership, MLD - Master's Level Degree: Organizational Development
    
    Education Administration, Information Technology, Project Management
    
    Skills
    
    Communication, Critical Thinking, Learning Strategies, Social Perceptiveness, Time Management
    
    Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
    
    Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
    
    In support of our mission to improve health every day, this is a tobacco-free environment.

Keywords: Sentara Health, Virginia Beach , Training Coordinator Health Plan Sales Administration - Hybrid, Sales , Virginia Beach, Virginia