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Export Sales Coordinator

Company: STIHL Inc.
Location: Virginia Beach
Posted on: September 22, 2022

Job Description:

Purpose As a family-owned company, it's the people who continue to make STIHL a successful, world-class brand. STIHL is seeking a highly motivated, passionate Export Sales Coordinator to join our Export Sales team at our corporate headquarters in VA Beach, Virginia! This individual will support the Export Sales team and material handlers in an SAP super-user role to ensure expedited shipping of customer orders in an efficient and timely manner. They will receive, audit and arrange packing and shipping orders for Export Sales customers and develop Export Sales procedures. They will determine the most acceptable shipping rates and methods and recommend contractual agreements. They will also provide support to the Export Sales team, customers and STIHL Germany, as well as internal personnel to insure procedures flow smoothly. Position highlights include: Competitive Compensation
Extensive benefits such as health insurance effective within one month of start, multiple bonus opportunities, 401(k) with company match and PENSION!
Job Duties & Responsibilities
Establish and maintains computerized price lists, documentation requirements, customer lists, etc. for export sales, such as loading worldwide pricing for all export affiliates and customers, loading customer specific prices for export customers and loading vendor pricing provided by the purchasing department.
Maintains and sets up sales master data for all export part numbers. Also maintains all export customers, forwarders, vendors. trucking company, etc. including customer master data. Acts as a backup for domestic part number requests and set up.
Works closely with materials department and IS when new software and/or procedures will affect export department.
Responsible for coordinating and maintaining product returns from STIHL Germany and other production plants. This also involves issuing credits and debits as necessary.
Creates and distributes several sales reports from SAP and other systems to accommodate various departments at STIHL Inc. and STIHL Germany. This includes but is not limited to, unshipped units report, back order reports, container shipping data, Virginia port shipping data for tax credit purposes, etc.
Serves as a sales department SAP Super User with regard to export operations and configuration changes in the Sales/Distribution (S/D) module in SAP. Downloads/uploads export pricing changes, works with IS to write specifications and test changes for export requirements to the S/D module, maintenance of export specific master data, and serves as the export department's SAP resource by answering questions and troubleshooting problems.
Performs all coordinator-level responsibilities including, but not limited to, receiving/reconciling customer orders, transmitting/replacing process orders, creating/collecting shipping documentation, generating/verifying accuracy of invoices, investigates shipping status discrepancies and responds to customer inquiries and complaints.
All other duties and responsibilities as assigned.
Degree in related discipline or equivalent combination of education and experience preferred.
Must be able to perform work under minimal supervision. Handles complex issues and problems, and refers on the most complex issues to higher-level staff
Basic computer and Microsoft knowledge, including Work, Excel, PowerPoint and Outlook
Excellent verbal and written communication skills
Basic SAP knowledge preferred

Keywords: STIHL Inc., Virginia Beach , Export Sales Coordinator, Sales , Virginia Beach, Virginia

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