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Customer Service Representative

Company: PFS - Professional Financial Services
Location: Virginia Beach
Posted on: January 13, 2022

Job Description:

Job Summary: Under moderate supervision, supports the manager in the daily operations of the branch office. Performs branch collection activities.
Job Duties and Responsibilities:

  • Provides excellent customer and dealer service
  • Performs collection activities on delinquent accounts
  • Performs Skip Tracking and other locate activities
  • Assist in Repossession Management
  • Assists in completing and maintaining insurance claims, filing, and record-keeping systems --- Performs welcome calls
  • Acts as back up to Administrative Assistant to receive loan payments, post payments to customer accounts, maintain cash drawer accuracy and security, prepare and submit office bank deposits and checkbook transactions, funds loans, verification of insurance and employment
  • Solicits, prepares, and processes personal loan applications and renewals, in applicable states
  • Closes approved personal loans, in applicable states --- Prompt and regular attendance is required
    Job Requirements:
    • Maintain valid state driver's license, insurance, and reliable transportation to use for work
    • Ability to work occasional evenings and Saturdays
    • Computer literate
    • Strong communication skills

Keywords: PFS - Professional Financial Services, Virginia Beach , Customer Service Representative, Sales , Virginia Beach, Virginia

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