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Sales Support

Company: World Fuel Services
Location: Virginia Beach
Posted on: November 22, 2021

Job Description:

At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000- strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.World Fuel Services, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Our Sales Support need to have a wide skillset to meet the demands of this varied role: we need a salesperson, brand ambassador, a leader, and astute decision-maker.You will understand profits, know how to handle a budget, and have a firm grasp on product knowledge issues. You should also have a clear, purposeful leadership style that encourages your team to exceed sales targets and always deliver exceptional customer service.RESPONSIBILITIES:

  • Prospect and identify new leads and opportunities within current customer base.
  • Build and maintain relationships with current customers.
  • Work with contractors and vendors to manage on-site repairs and improvements.
  • Collaborate with internal stake holders to resolve customer issues related to pricing, billing, and service
  • Fleet Fueling account set up to include bar coding and creating route cards
  • Support KAMs in setting up new Ship To locations in back office system(s)
  • Emergency small package lubricant/DEF deliveries
  • Work with equipment department & vendors to assure tanks are set up and labeled properly (Lubes)
  • Assist KAMs with temporary tank placements (Fuel)
  • Day after delivery experience follow up via phone call or text (new customers)
  • Details of note (i.e. confirm delivery schedule, delivery hours / correct POC info)
  • Customer goodwill visits
  • Support KAMs with fuel quality issues & product sampling when neededREQUIREMENTS:
    • Bachelor's degree preferred
    • 1 to 3 years of experience in a customer facing role; energy/fuel industry experience not required.
    • Excellent analytical and problem-solving skills are required.
    • Excellent oral and written communication skills, with a commitment to delivering superior customer service.
    • Ability to work as part of a team in a fast-paced team environment.
    • Attention to detail and ability to meet strict deadlines.
    • Strong user capability with Microsoft Office products and CRM databases such as Salesforce.
    • Highly motivated and able to work with limited supervision.
    • Ability to multitask
    • Strong organizational skillsIND123

Keywords: World Fuel Services, Virginia Beach , Sales Support, Sales , Virginia Beach, Virginia

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