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Introduction Agent

Company: Diamond Resorts
Location: Virginia Beach
Posted on: November 14, 2021

Job Description:

JOB SUMMARY------ Under supervision, the Introduction Agent is responsible for direct sales of the Company---s Term product, the Introductions Package. -- ESSENTIAL JOB FUNCTIONS

  • Sells Introduction Packages to non-buying guests (tours) in a professional and ethical manner, through a structured sales presentation which includes checking each tour out of their presentation on all applicable tours that did not purchase the vacation ownership program during their scheduled tour.
  • Presents appropriate pricing and options in accordance with specified guidelines and as directed by management.
  • Follows all approved sales closing procedures and completes all appropriate new Introduction Program documentation as required.
  • Accountable for meeting acceptable closing percentage goals and value per guest (VPG) requirements set for the department.
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned. -- EDUCATION
    • High School Diploma or equivalent. -- EXPERIENCE
      • A minimum one (1) year of experience in the vacation ownership field required.
      • No supervisory experience required. SUPERVISORY RESPONSIBILITIES
        • This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS
          • Valid Real Estate License, as required by state law.-- SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.-- Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. -- Specific skills and abilities include, but are not limited to the following:
            • Ability to conduct oneself on a professional and unbiased manner at all times.
            • Able to clearly explain the product and sales contract.
            • Operate general office machinery (i.e. computer, copy machine, fax machine, etc.).
            • Computer proficiency in Microsoft Word, Excel, and Outlook.
            • Excellent customer service skills.
            • Proficient in time management; the ability to organize and manage multiple priorities.
            • Ability to take initiative and effectively adapt to changes.
            • Able to establish and maintain a cooperative working relation with internal and external customers.
            • Ability to speak competently and confidently in a public setting.
            • Basic math skills. ADDITIONAL INFORMATION Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of--August 02, 2021.--If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding but it will take time until our separate operating systems, employment policies and benefits are fully integrated.--As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities.--

Keywords: Diamond Resorts, Virginia Beach , Introduction Agent, Sales , Virginia Beach, Virginia

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