VirginiaBeachRecruiter
the smart solution for Virginia Beach jobs

Specialist Customer Care Research

Company: Avis Budget Group
Location: Virginia Beach
Posted on: April 18, 2019

Job Description:

The primary function of this position is to analyze, adjust, and correspond with Budget Truck, ABG US and Canadian Central Billing Corporate and Tour accounts for a combined receivable of $418M annually in total inputs. Analysis should be explicit to payment data, customers' disputes and other accounting related issues. Through the analysis process specific areas of opportunity should be identified and corrected for rate issues, billing inquiries, and partial payments. The Customer Care Research Specialist must identify trends in customer disputes and have the capacity to relate identified trending to other Budget Truck Commercial or Avis/Budget Central Billing accounts utilizing identical rate structures. -- Review disputed rentals for Corporate and Tour accounts to determine the nature of discrepancies. Analyze transactions and identify problem areas as it relates to rate codes used by a multiplicity of accounts. Process adjustments upon a complete analysis of disputed items Act as a liaison between field operations, sales, collections, WRC and Corporate/Tour account holders. --Provide resolution to customer inquiries using multiple forms of communication ( via email, telephone, fax, etc...) Maintain appropriate files, reports, documentation, and data.-- Other duties as assigned. -- Education & Experience Post High School Education Preferred-- 2 years of Customer Service Experience Required 2 Years of research analysis in the rental car industry preferred Knowledge, Skills, and Abilities Strong analytical, problem solving, mathematical, and communication skills required, advanced knowledge of MS Excel, Word and Outlook preferred. Must have the ability to multitask, listen effectively, and work with all levels of management in a team environment -- -- Type of employment: Full TimePandoLogic. Keywords: Customer Service Representative, Location: Virginia Beach, VA - 23454 Date posted: 04/16/2019

Keywords: Avis Budget Group, Virginia Beach , Specialist Customer Care Research, Professions , Virginia Beach, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Entry Level CDL-A Truck Driver - Earn Top Pay FAST!
Description: At Western Express, you can get to the top of the industry in pay in only 90 days If you are a recent CDL-A Grad, you can choose from flatbed, van, OTR, regional or dedicated depending on where you
Company: Western Express
Location: Virginia Beach
Posted on: 04/27/2019

CDL A Owner Operators - Flatbed, Dry Van, & Reefer Available
Description: Employer is NOW hiring drivers for our Flatbed and Dry Van divisions as well as our NEW Reefer Division You can travel the country while earning TOP PAY Owner Operators earn 1.30 per Mile 100 Fuel (more...)
Company: Miller Truck LInes
Location: Virginia Beach
Posted on: 04/27/2019

CDL A - Home daily + $2k relocation bonus*!
Description: Details:Local opportunityIowa City, IA to Joliet, ILHome Daily 2,000 relocation bonus for those who qualify - call to speak to recruiter Werner Enterprises--realizes that Drivers have diverse needs, (more...)
Company: Werner Enterprises
Location: Virginia Beach
Posted on: 04/27/2019


$5,000-$8,000 WEEK OWNER OPS / FLEET OWNERS
Description: NET 5,000 - 8,000
Company: Northwoods Transport
Location: Norfolk
Posted on: 04/27/2019

Owner Operators - Local AND Regional
Description: OWNER OPERATORS RoadOne is looking for Owner Operators to service new and existing accounts. Both local and regional work available. Here at RoadOne we strive to make our owner operators' jobs as easy (more...)
Company: RoadOne IntermodaLogistics
Location: Virginia Beach
Posted on: 04/27/2019

Team Class A CDL Truck Drivers - OTR
Description: Transco is now hiring OTR teams. The ideal candidate has a valid CDL A and a clean driving and criminal record.--Interested Apply now --Benefits Late model equipment,
Company: Transco Lines, Inc.
Location: Virginia Beach
Posted on: 04/27/2019

CDL-A Truck Driver Home Weekly with HIGH MINIMUMS!
Description: Western Express has HIGH PAYING REGIONAL truck driving opportunities now available for Flatbed truck drivers. You will stay close to home and have a consistent route with miles you can count on regardless (more...)
Company: Western Express
Location: Virginia Beach
Posted on: 04/27/2019

Environmental Maintenance and Repair Technician
Description: About Us: br br EMCOR Services CES offers an experienced single-source solution for meeting the routine and mission-critical needs of federal, state, local and other government organizations. By combining (more...)
Company: EMCOR Services CES
Location: Norfolk
Posted on: 04/27/2019

Sr. Engineering Technician (Shipyard Planner/Estimator)
Description: Life Cycle Engineering br Life Cycle Engineering provides consulting, engineering, applied technology and education solutions that deliver lasting results for private industry, public entities, government (more...)
Company: Life Cycle Engineering
Location: Norfolk
Posted on: 04/27/2019

Beauty Skin Care Consultants
Description: We are seeking professional beauty skin care sales consultants to consult with customers on skin care products. The annual income potential ranges from 40,000.00 150,000.00 per year. You
Company: Mommy Jobs Online
Location: Virginia Beach
Posted on: 04/27/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Virginia Beach RSS job feeds