Support Technician
Company: Peopleshare
Location: Norfolk
Posted on: April 25, 2024
|
|
Job Description:
Are you open to working all shifts, looking for a low stress
job, and a position where you will have time to yourself?
PeopleShare is IMMEDIATELY Hiring Support Representatives to work
in an office environment for the City of Norfolk!Support
Representative Job Details:Schedule: Rotating schedule five days a
week. You will either be working 8am-4:30pm, 4pm-12:30am or
12am-8:30am, your shift will change weekly. Having Flexible 24/7
availability is a MUST!Pay Rate: $15.50 an hourFull-Time
PositionSupport Representative Job Description:Answer all incoming
calls in a professional and courteous manner, using proper
telephone etiquette in regard to dispatch and customer
service.Communicate with garages to arrange for storage of vehicles
after they have been towed.Resolve customer complaints in a prompt
and satisfactory manner.Maintains contact with customers.Record all
pertinent information from each call into company software.Generate
daily reports detailing dispatched services.Review previous days
reports for accuracy and completeness.Forward completed reports to
appropriate management personnel.Must be able to complete light
office work such as filing, copying, sending emails, and
etc.Performs other duties as assigned.Support Representative Job
Requirements:Good communication and interpersonal skills.Ability to
handle busy phone lines.Courteous and positive attitude.Ability to
multitask, prioritize, and manage time effectively.Strong computer
skills and familiarity with GPS systemsFlexible schedule and
availability for overtime and on-call shiftsStrong attention to
detail.Microsoft Office experience.IND34PeopleShare is the leading
Staffing Agency in the region and has temporary to hire and
permanent jobs across 8 states. Our openings include receptionist,
data entry, customer service, collections, office managers, call
center, administrative assistant, accounts payable clerk, accounts
receivable clerk, file clerk, warehouse, assembly, production,
pickers, packers, forklift, machine operators, and maintenance
mechanics.PeopleShare provides equal opportunities to all employees
and applicants for employment without regard to race, religion,
color, age, sex, national origin, sexual orientation, gender
identity, genetic disposition, neurodiversity, disability, veteran
status, or any other protected category or class under federal,
state, and/or local laws. This policy applies to all locations and
all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation, and training.by
Jobble
Keywords: Peopleshare, Virginia Beach , Support Technician, Professions , Norfolk, Virginia
Click
here to apply!
|