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Field Service Technician - Virginia Beach, VA

Company: NovaTech
Location: Virginia Beach
Posted on: November 14, 2021

Job Description:

Field Service Technician

It'struly an exciting time at Novatech! We're growing nationwide and expanding intonew markets across the US. This growth has created additional opportunities fortalented tech-minded individuals to join our team.

Novatechis a nationwide business technology provider, offering a comprehensiveportfolio of IT, Print, Cloud and Security solutions. We call this unifiedsolution portfolio, The Novatech Managed Office.

Bringyour career to Novatech and join our incredible team of Managed Office Experts.Novatech provides great benefits, competitive compensation, a positive upbeatculture and ongoing professional development for your career.

We have a great opportunity for a FIELD SERVICE TECHNICIAN , supporting the Virginia Beach, VA markets. This position reports to our VP of Service and is based out of our VIRGINIA BEACH, VA OFFICE!

Your Job:

  • Provide copier repair service to existing accounts by analyzing work orders, planning daily travel schedule, investigating complaints, conducting tests and resolving problems
  • Perform preventative maintenance and repair services on office equipment
  • Maintain a rapport with clients by examining complains and suggesting solutions
  • Document service and installation actions by entering data and completing reports
  • Work together in a teamwork environment with dispatchers, service managers, and other customer service staff
  • Update job knowledge by participating in educational opportunities and reading professional publications
    You're Good at:
    • Communication and customer service
    • Learning things quickly and solving problems
    • Working hard with a positive attitude
    • Using computers and performing basic print and scan installations
      You Bring to Novatech:
      • Minimum 2 years hands on experience servicing copiers
      • Factory training or applicable certifications are preferred
      • A mechanical or electrical aptitude
      • Experience with Canon or Konica Minolta products preferred
      • A valid driver's license and you are at least 21 years of age
        You Must be Able to:
        • Lift 100 lbs
        • Push machines from one location to another
        • Load trucks and vehicles
        • Stand up to 8 hours a day
          Novatech, Inc. Offers:
          • Market competitive salary based upon experience
          • Mileage reimbursement program
          • Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
          • 401(k) plan with matching company contribution
          • Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave
          • $300 per year to contribute to achieving your personal wellness and fitness goals
          • Employee Recognition Program
            Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status or any other characteristic protected under applicable law. Associated topics: automotive, calibrate, diagnose, field service, field service technician, maintenance, maintenance mechanic, maintenance technician, millwright, upgrade

Keywords: NovaTech, Virginia Beach , Field Service Technician - Virginia Beach, VA, Professions , Virginia Beach, Virginia

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