Digital Fleet Advisor

Company: Volt Services Group
Location: Virginia Beach
Posted on: March 28, 2020

Job Description:

Volt has a direct hire opportunity for you to become part of a prestigious team of professionals. We are seeking Digital Fleet Advisors to work for our client's Marine, Oil, and Gas Division. There are opportunities in both Virginia Beach, VA and Cut Off, LA. Responsibilities As a Digital Fleet Advisor, you will serve as a digital expert and trusted technical advisor to dealers and customers on agreed basis. This position proactively demonstrates value by helping customers extract maximum value from their equipment and digital investments through practical application of analytics within their operations maintenance departments. Furthermore, the Fleet Advisor acts as the primary focal point of contact for company's subscription customers. The expected outcome is greatly enhanced equipment reliability and availability combined with optimized maintenance and technical support that results in the lower cost of ownership for the customer. Customer focus Responsible for the development of case studies as inputs to understand the value driven by cost avoidance and operations optimization through the use of Asset Intelligence Products and Services across customers as assigned Responsible to monitor fleet performance and lead failure prevention techniques to drive customer operation uptime and reliability improvements Utilize an in-depth understanding of the marine industry and customer operations to identify Condition Based Maintenance (CBM) optimization opportunities Support Account Managers in the operational rhythm of monthly, quarterly and yearly meetings with customers and their management by providing technical value and case study briefings Product and Services Focus Identification of customer requirementsneeds for engineering and analytics services and developing proposals for value-add projects Monitor industry trends, including competitor analysis, and provide direction to the product team to ensure company remains competitive in the Asset Intelligence space Identification of voice of customer enhancement requests and inputting those into the Scaled Agile for Enterprise (SAFe) process Data Focus Perform regular reviews of customer sites using Asset Intelligence with the goal of improving right-sized maintenance, catastrophic failure avoidance, unplanned downtime and other value levers Utilize data analysis, reports and analytics from Asset Intelligence Team Data Scientist's and Fleet Analyst's to scale and grow Fleet Advisor value across the monitored fleet Interprets equipment data and models, perform investigative actions, clearly documenting the steps to acknowledge and disposition alerts in a timely manner, providing resolution and closure with the dealercustomer Uses operational history data to determine accurate equipment health Requirements Bachelor's degree in Engineering, Marine Engineering, Engineering Technology, Mathematics and Science or related discipline 3+ years of experience in heavy industries such as Marine, Power Generation, Transportation or Oil Gas industries Experience utilizing digital software technologies to analyze and understand machinery health Desired SkillExperience Experience in enterprise scaled solutions that deliver real time and historic data efficiently 3+ years of Industrial Analytics experience across multiple industries Scientific computing experience (e.g. R, Matlab, Python, machine learning, etc.) Experience in complex fleet management IoT solutions Experience in managing business change, project management methods and tools Demonstrated strong communication skills articulating complex topics to non-technical audiences If you do not meet all the qualifications of the position listed here, please be sure to go to httpjobs.volt.com to see the other positions we have available that you may qualify for. Volt is an Equal Opportunity Employer.

Keywords: Volt Services Group, Virginia Beach , Digital Fleet Advisor, Professions , Virginia Beach, Virginia