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Client Support / Desktop Technician (Security Clearance required)

Company: CACI
Location: Virginia Beach
Posted on: December 5, 2019

Job Description:

Job DescriptionCACI is looking for a Desktop Support Technician in our Virginia Beach location. This position is in support of a Department of Defense (DoD) CONUS based organization.The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts along with the ability to operate individually across a wide range of systems, networking, and communications issues.Ensure the resolution and tracking of incidents. Preform Installation, configuration and troubleshooting of computers and related equipment. Provide management of client workstation configuration including operating systems, COTS, GOTS and in-house applications. Perform intense troubleshooting and problem resolution across multiple locations and networks. Support both classified and unclassified networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot.Ability to make modifications/alterations to Windows image. Ability to make android application software changes. Ability to administer machines across an enterprise with best practice security implementations, maintenance and LCR.The successful candidate must be a self-starter with a working experience of inventory procedures and accurate configuration management information. The successful candidate must possess the ability to understand SOF unique requirements and tailor the configurations of systems and/or devices to meet needs of SOF operations while remaining within the appropriate regulations and guidelines.Required:Top Secret/SCI ClearanceSecurity + Certification2 -5 years of experience maintaining network, video, servers, workstations, and peripheral hardware and related software.Experience w/ MS Windows 7, 8 & 10 Operating System/Mac OSProficient in configuration and management of mobile devices, such as tablets and phones (Android/iOS)Experience w/ Open Source Operating Systems: Linux/UnixExperience w/ Microsoft Office / Outlook 2010, 2013, 2016Experience with a multitude of personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operationExperience w/ different virtual computing software or hypervisorsExperience data at rest encryption techniques and CSFC implementationsExperience maintaining and deploying WIMs and system images including remote software updates, applying monthly WIMs, Microsoft patches, and 3rd party patches, drive updates via SCCMGood communication skills; shows tact, effective listening skills and follow throughProvides technical guidance and leadership to engineers and technicians with less experience.Demonstrated experience with Tier-2 desktop customer supportDesired:Microsoft Certified Solutions Associate (MCSA)Microsoft Certified Technology Specialist (MCTS)Job LocationUS-Virginia Beach-VA-NORFOLK-VIRGINIA BCH--CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

Keywords: CACI, Virginia Beach , Client Support / Desktop Technician (Security Clearance required), Professions , Virginia Beach, Virginia

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