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Residential Mortgage Loan Processor

Company: Fulton Financial Corporation
Location: Virginia Beach
Posted on: October 12, 2019

Job Description:

# of Openings


Location Name

Bonney Road Mortgage


Mortgage Banking


Our values define us and our culture inspires us to Change lives for the better. Our employees are the heart and soul of our company and every success we experience begins with them. We hire team members who raise the bar, who are collaborative and inclusive, who build relationships, and who are looking for a long-term career with Fulton. We strive to promote a culture of Work-life balance, to unplug and recharge to be your best self, at work and at home.


Embraces, promotes and is accountable for delivering the Bank's superior customer service program. Provides support, including pipeline management, to the Mortgage Loan Officers, customer and realtors while coordinating delivery to underwriting and closing teams. Perform quality processing of all residential mortgage loan types. Full file review for adherence to underwriting and investor guidelines as well as ensuring file is complete and compliant with all standard mortgage regulations.

Position is located in Virginia Beach or Newport News, Virginia

Hours are 8:30 - 5:00 Monday - Friday


Essential Duties

* Independently process documentation and preunderwrite conforming conventional, non-conforming, government and housing agency loans to the appropriate investor guidelines for Fulton Financial Corporation. Manage customer accounts effectively and efficiently in a high volume environment. Review application and generate disclosures for compliance with regulatory guidelines. Possess detailed knowledge of complex conventional, government and housing agency mortgage products including underwriting guidelines. Evaluate file for outstanding supporting documentation and communicate both verbally and in writing to borrower within 24 hours of file receipt. Independent evaluation and analysis of information, ability to identify additional items needed on complex transactions with decision making capability. Maintain communication with customers throughout the processing period, ensuring that customer questions or concerns are resolved, that required documentation is received and that underwriting decisions are communicated clearly. Must possess the ability to address and resolve customer product complaints, defuse volatile customer situations empathetically and professionally. Provide effective communication and professional partnership to Loan Officers, Mortgage Assistants, Underwriters, Closers and appropriate referral sources. Serves as liaison and point of contact between Loan Officers and Underwriters. Work with multiple departments and venders to provide a smooth borrower experience. Document file in accordance with investor requirements to ensure salability to investor. Review credit report for accurate disclosure of current debt and inquiries. Analyze financial statements, production reports, tax returns and credit documentation for accuracy and compliance with investor guidelines. Submit file through applicable automated underwriting system for credit decision. Findings must be reviewed and interpreted for identification of additional items needed, if applicable. Implement business loan decision based on established policies, rules, guidelines and credit risk. Conduct research and employ problem solving techniques to ensure compliance with customer loyalty, quality and timeliness standards. Set-up and update system of record with complete and accurate information. Evaluate DTI and LTV limitations in accordance with product guidelines to ensure loan meets investor requirements prior to submission to underwriting. Research and document source of all large deposits to meet investor and/or product requirements.

* Develop pipeline management tools to aid in organization and effectiveness. Position requires the ability to multi-task with coordination of complex tasks with competing priorities. Effectively manage between twenty one to thirty closings per month to meet sales, customers and regulatory expectations for loan events, including but not limited to Loan Commitment due dates, Closing dates and coordination of clear to close for Closing Disclosure delivery requirements. Loan data input for accuracy. Conduct frequent detailed and professional communication with customer to review file status including timely and regular follow-up on outstanding items. Conduct weekly communication with Loan Officer to review file statuses. Accurate and timely coordination of re-disclosures including but not limited to the Loan Estimate, as necessary. Review and issue commitment letter to customer. Must have the skills and knowledge to understand terms and conditions of the loan approval to understand documents acceptable to satisfy loan conditions. Responsible for clear to close files that include, acceptable homeowner insurance, all prior to close conditions cleared and accepted, final inspections ordered, re-verifications completed, review rate lock expiration and documentation expiration date, update as necessary. Mailing finalized appraisal to customer within the regulatory timeframe to prevent closing delays. Ensure bank collateral is secured by making certain insurance, flood, inspection and other items required are sufficient and within compliance of bank policy and federal guidelines. Review flood certification and mail necessary disclosures within regulatory timeframes, if applicable. Full understanding of Flood Requirements and Regulation for insurance and notification is essential. Complete all compliance, loan quality initiative and fraud detection checks on borrower. Any potential fraud related issues found are to be reported to management and BSA immediately. Assure HMDA data is complete and accurate for reporting. Ingest loan file documents and all supporting documentation into system of record within 24 hours of receipt under the correct document type to maintain file consistency. Print all relevant documents from LOS and bank system, as applicable. Obtain required direct verifications or complete verbal verification and updating LOS with current and validated information. Assist and provide back-up to the Residential Mortgage Processors I and II. Responsible to assist with training or mentoring of new processors and Processor II position.



High School Diploma. (Required)


4 or more years Residential mortgage banking experience, including processing and pre underwriting. (Required)

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.


As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Financial Corporation currently or in the future.


Fulton Financial Corporation ( Fulton ) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally

Keywords: Fulton Financial Corporation, Virginia Beach , Residential Mortgage Loan Processor, Other , Virginia Beach, Virginia

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