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Benefit Programs Specialist IV (King Queen) Previous Applicants Remain Under Consideration and Do

Company: Virginia Government
Location: Virginia Beach
Posted on: July 12, 2019

Job Description:

Working Title Benefit Programs Specialist IV (King & Queen) Previous Applicants Remain Under Consideration and Do Role Title Local-Classified Job Open Date 06/14/2019 Job Close Date Jobs close at 11:59pm EST/EDT. 07/14/2019 Job Type Detail Definition Full-Time Salaried - Non-Faculty- FTS-1 Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? No Hiring Range $32,089-$45,000 Agency Dept of Social Services - Local (765-01) Agency Website Location King & Queen - 097 Sublocation Position Number 00013 Job Posting Number ******* Does this position have telework options? No Bilingual/Multilingual Skill Requirement/Preference No Type of Recruitment Definition General Public - G Job Type Definition Full-Time (Salaried) Pay Band UG Job Description Benefit Programs Specialist IV represents the leadership level in the occupational group. Employees perform responsible lead work related to benefit programs. Employees are responsible for serving as lead worker and providing training and guidance to other Benefit Programs Specialists. Employees serve as support for the supervisor by performing tasks such as ensuring staff coverage, workload balance, training staff, reviewing case files, and providing back-up supervision of staff. Employees may provide consultation on complex cases and may also work on complex case assignments which require dealing with information that is sensitive and confidential. Employees work within established policies, procedures and guidelines with a high degree of independence, seeking supervisory assistance only in unusually complicated and difficult cases/situations.Serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff; Serves as a resource to staff by answering questions related to policies and procedures, suggesting effective methods of case management, and providing consultation regarding complex cases; Prepares case records and reports; Works on the most complex and sensitive cases; Interprets policies and procedures applicable to the various benefit programs, assists staff and clients in issues related to initial and continuing determination of eligibility of individuals and families; Collects and compiles statistics from caseloads; Coordinates training programs and orientation for new employees and citizens; Explores alternative sources of income and assistance; Responds to inquiries from the public concerning public assistance programs and eligibility requirements; Ensures that established deadlines are met; Prepares monthly reports and maintains records of activities; Assists in training new staff on policy and procedural matters; and Coordinates and interacts with other community resources and partners to assist clients in meeting assessed needs. Minimum Qualifications Comprehensive knowledge of applicable laws, codes, policies, and procedures, including civil and Circuit Court procedures; Knowledge of basic human behavior, social problems and resources. Demonstrated knowledge of interviewing and counseling techniques. Understanding of social, economic, health, and cultural factors which can serve as barriers to employment. Skill in operating a personal computer and the associated office and agency software. Work experience in a leadership role and benefit programs OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Preferred Qualifications Training and experience with Virginia Automated Case Management System, and experience working in a local department of social services. Special Requirements All applicants are subject to a DMV driving record check, pre-employment drug screen, and CPS and criminal history search. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority. Employee must be willing to work in community emergency response capacity in the event of a natural disaster or emergency. Special Instructions to Applicants Applicants are encouraged to provide a complete listing of work experience and qualifications on the application. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. The website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Please refer to your account for the status of your application and this position. Only complete applications will be considered and all applications must include work history, including periods of unemployment, if applicable. Optional Applicant Documents Resume Cover Letter Required Applicant Documents Contact Information Name Betty A. Dougherty Phone ************ Fax Email: ******************************** AAEEO Statement Address: 242 Allen's Circle PO Box 7 King and Queen Courthouse VA 23085

Keywords: Virginia Government, Virginia Beach , Benefit Programs Specialist IV (King Queen) Previous Applicants Remain Under Consideration and Do, Other , Virginia Beach, Virginia

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