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TEAM COORD, SHARED SERVICES

Company: Sentara Health
Location: Virginia Beach
Posted on: June 5, 2024

Job Description:

City/State
Virginia Beach, VA

Overview

Work Shift
First (Days) (United States of America)

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Sentara Health Plan is hiring for a Team Coordinator - Business Systems Integration.

This is a Full-Time position, fully remote, with day shift hours and great benefits!

Work Location:

Remote opportunities available in the following states - Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming

For applicants within Maryland, Nevada, Ohio and Washington States, the following hiring range will be applied: $70,827.12 - $106,229.76 with a target hiring range of $70,827.12 - $88,539.36

Job Responsibilities

Team Coordinator serves as a resource and strategic partner for Customer Operations/external departments.

Team Coordinator is a leadership role - managing day-to-day operations & Members of the Team (MOT)

Oversight of professional development/development plans for MOT

Demonstrate strong analytical thinking to resolve complex issues

Team Coordinator will have excellent written and oral communication

Understand different methodologies for managing projects and processes (SDLC, Agile, SCRUM, etc.)

Perform analysis of all data into, out of, and within data repositories in support of Enrollment processes for accuracy

Identify and quantify quality issues within the organization and assist in the development of plans to address performance issues

Guide, mentor, and instruct MOT as they perform data analysis

Development of Executive Summaries to present to Leadership

Coordinate and manage External audits and results

Supports the maintenance of the policies and procedures

Work with SMEs to develop business rules that support the Enrollment processes

Overall oversight of projects, development of project plans and timeline

Job Requirements

  • Required to have 3+ years of experience with Analytics
  • Required to have3 years of experience with Software Development Life Cycle (SDLC) and or Agile experience
  • Required to have 3+ years of Advanced Excel experience
  • Required to have Bachelor's Degree in related major
  • Applicants who do not have their Bachelor's Degree will be required to sign a Bachelor's Degree Agreement committing to successfully obtaining their Bachelor's Degree within 5 years of Hire

    Preferred Requirements

    • Preferred to have SQL experience
    • Preferred to have Management experience
    • Preferred to have Visio experience

      Benefits:

      Sentara employees strive to make our communities healthier places to live. We re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits,

      For information about our employee benefits, please visit:Benefits - Sentara (sentaracareers.com)

      Sentara Health Plans is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier.

      Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.

      With more than 30 years experience in the insurance business and 20 years experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services - all to help our members improve their health.

      Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!

      To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-56229

      #Indeed

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      Keywords: Health plan, Healthcare, SQL, MS Excel, Excel, Microsoft Excel, Visio, Guide, Mentor, Instruct, oversee, oversight, leadership, Remote, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming

      Job Summary

      -Perform analysis of all data into, out of, and within data repositories in support of Shared Services processes
      -Identify and quantify quality issues within the organization and assist in the development plans to address performance issues
      -Guide, mentor, and instruct MOT as they perform data analysis
      -Present results from reporting/ data to Leadership
      -Coordinate and manage External audits and results
      -Support regular Shared Services processes specific to area of support and ad hoc requests to support Internal and External auditing
      -Monitor the quality of data submitted for KPIs and performance reporting
      -Supports the maintenance of the policies and procedures
      -Develop, document and perform testing and validation as needed
      -Assist in development, documentation and testing as needed
      -Work with SMEs to develop business rules that support the Shared Services processes
      -Overall oversight of projects, development of project plans and timelines
      -Facilitate discussions between Shared Services team and customers as needed
      -Team Coordinator serves as a resource and strategic partner for Customer Operations/external departments.
      -Team Coordinator is a leadership role - managing day to day operations & MOT
      -Oversight of professional development/development plans for MOT

      Bachelor's Degree in related major required. Related experience is in one of the following areas required, Operations, IT or Reporting. Applicants who do not have their Bachelor's Degree will be required to sign a Bachelor's Degree Agreement committing to successfully obtaining their Bachelor's Degree within 5 years of Hire

      Perform any other job related instructions as requested.

      Qualifications:

      BLD - Bachelor's Level Degree (Required)

      Related experience

      Skills

      Active Learning, Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Mathematics, Mgmt of Financial Resources, Mgmt of Staff Resources, Microsoft Access, Microsoft Excel, Microsoft Word, Monitoring, Process & Systems Analysis, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Systems Analysis, Technology/Computer, Troubleshooting, Writing

      Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

      Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

      In support of our mission to improve health every day, this is a tobacco-free environment.

Keywords: Sentara Health, Virginia Beach , TEAM COORD, SHARED SERVICES, Other , Virginia Beach, Virginia

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