Customer Service Representative Hybrid Virginia Beach area
Location: Virginia Beach
Posted on: November 19, 2022
City/StateVirginia Beach, VAOverviewWork ShiftFirst (Days)
(United States of America)Job SummaryPrimarily responsible for
handling incoming calls to effectively address member inquires.
Ability to work in a fast-paced environment to assist members with
request including but not limited to proof of coverage, benefit
inquires, and claims review.
Ability to work in a fast-paced contact center. Must possess good
listening skills and be able to communicate verbally with callers
in a clear, concise, and professional manner. Must possess
intermediate computer and multi-tasking skills.
One year customer service experience required and high school
diploma, or Associates degree. Customer service experience includes
any direct customer interactions, including virtual or
100% Training attendance required
Upon successful completion of on-site training and demonstrated
work proficiency (evaluated between 3-6 months), candidate will be
evaluated to transition to work from home.Qualifications:HS - High
School Grad or Equivalent (Required)Customer Service, Data
EntrySkillsSentara Healthcare prides itself on the diversity and
inclusiveness of its close to an almost 30,000-member workforce.
Diversity, inclusion, and belonging is a guiding principle of the
organization to ensure its workforce reflects the communities it
serves.Per Clinical Laboratory Improvement Amendments (CLIA), some
clinical environments require proof of education; these regulations
are posted at ecfr.gov for further information. In an effort to
expedite this verification requirement, we encourage you to upload
your diploma or transcript at time of application.
In support of our mission "to improve health every day," this is a
Keywords: Sentara, Virginia Beach , Customer Service Representative Hybrid Virginia Beach area, Other , Virginia Beach, Virginia
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