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Deployment Services Engineer

Company: DroneUp
Location: Virginia Beach
Posted on: September 24, 2022

Job Description:

Description:
DroneUp is seeking a Deployment Services Engineer who will be responsible for the configuration, deployment, and escalated support of desktop, mobile, network, and peripheral devices within our corporate and hub environments . The Deployment Services Engineer will work to ensure timely and efficient implementations throughout the DroneUp organization. Responsibilities

  • Implement and support desktop and mobile devices, applications, peripherals, and network devices
  • Work with the Cloud Solutions Team to provide feedback on how deployments can become more efficient and seamless
  • Perform preventative maintenance on operational equipment
  • Configure, install, customize, maintain, test, and troubleshoot hardware systems with minimal direction
  • Provide packaging, unpacking, documentation, shipment, and receipt of equipment as needed for support of the enterprise
  • Other duties as assigned

    Requirements:
    • Bachelor's Degree in Computer Science or related field preferred
    • 5+ years' experience as a desktop/deployment engineer or in a similar role deploying, implementing, and providing technical and/or desktop support for Apple and/or Windows-based devices
    • In-depth experience providing support services to end users within a corporate environment
    • Experience providing customer service while using technical as well as problem solving skills working within a fast pace environment
    • Extensive experience providing desktop support for Windows and Apple Devices as well as knowledge of multi-factor authentication and mobile device management tools
    • Working knowledge of office automation products and computer peripherals (e.g., printers, scanners, etc.)
    • General understanding of network security practices and anti-virus programs and how they work on different devices (e.g., Apple, Windows)
    • Apple Certified Support Professional (ACSP), Microsoft 365 Certified, Modern Desktop Administrator Associate a plus
    • Knowledge of Microsoft Endpoint Manager (Intune), Jamf/Apple Profile Manager, Okta, Google Workspace, Office 365 preferred PI191908398

Keywords: DroneUp, Virginia Beach , Deployment Services Engineer, Other , Virginia Beach, Virginia

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