Cloud Solutions Engineer

Company: DroneUp
Location: Virginia Beach
Posted on: July 29, 2022

Job Description:

Description:
DroneUp is seeking a Cloud Solutions Engineer that will be responsible for day-to-day management and improvements to the tools used to communicate and stay productive; including but not limited to, Okta, Google Workspace, Slack, Zoom, and Avaya. The Cloud Solutions Engineer will have a high level view of the current status of systems and an understanding of how they connect with each other. The Cloud Solutions Engineer will also support, monitor, and maintain cloud-based infrastructure and the associated systems and processes. This role will be comfortable in looking at data to develop, plan, and execute large-scale projects used to streamline and generally improve user experience through various levels of automation.

*WILL PROVIDE RELOCATION ASSISTANCE

Responsibilities

• 
  
• Develop workflows, automation, processes, and/or solutions to proactively prevent problems, improve user productivity, and automate recurring tasks
  
• Grow, scale, and document new SaaS applications and review them with the other business units to solve their growth challenges
  
• Support a multi-cloud environment, including AWS, Azure, and GCP
  
• Assist in day-to-day project coordination and management of cloud resources, including
  
• troubleshooting problems and outages
  
• Design and develop cloud infrastructure for future technologies
  
• Secure technology resources by establishing and enforcing policies, as well as defining and monitoring access
  
• Provide recommendations for physical and cloud infrastructure upgrades and improvements
  
• Create new systems; analyze, test, and assess software; and/or initiate other technical changes to meet DroneUp's requirements
  
• Monitor systems' performance and security baselines as well as create reports and identify potential problem areas
  
• Respond to requests from change control, service outages, service requests, and act as a technical escalation resource to others on the team
  
• Create and maintain technical documentation of related systems and implementations
  
• Perform routine audits of systems and applications
  
• Ensure accountability for delivering well-tested, secure technologies that support DroneUp's vision and strategy
  
• Provide analysis, troubleshooting, communication, and consulting to clients and vendors
  
• Stay up-to-date with most current and emerging technologies
  
• Provide hands-on assistance to ensure all projects and deliverables are completed accurately and on time, including deployment of projects and initiatives
  
• Procure hardware, software, and other IT-related equipment as needed
  
• Other duties as assigned by the Manager, Cloud Solutions Services
  
  • 
    
  • Bachelor's Degree in Computer Engineering, Computer Science, or equivalent experience
    
  • 5+ years of relevant experience with cloud services and 1 year hands-on administration experience
    
  • Certified in at least one of the following: AWS Certified Cloud Practitioner, Azure Fundamentals, or GCP Foundational
    
  • Experience supporting cloud-based and SaaS applications using Okta, including Slack, Atlassian products, Zoom, Google Workspace, Office 365, and Avaya
    
  • Experience building and maintaining systems within Azure, GCP, or AWS
    
  • Experience working with APIs to interconnect various applications and build workflows to provide efficient user lifecycle management
    
  • IaC / Scripting experience
    
  • Background in meeting security compliance such as HIPAA, HiTrust, ISO, and PCI
    
  • Understanding of current technology and compliance requirements
    
  • Understanding of fundamental networking concepts, practices, procedures, and protocols
    
  • Knowledge of best practices around engineering, data security, and identity
    
  • Self-starter, able to troubleshoot independently in downtime or outage situations with the ability to also work in a team environment
    
  • Expert level knowledge of macOS and Windows operating systems
    
  • Okta Professional Certification preferred
    
  • In-depth knowledge of various IT systems including email, identity, system monitoring, and device management
    
  • Excellent written and verbal communication skills
    
  • Strong organizational, analytical, and critical thinking skills
    
  • Knowledge of Google Workspace Administration
    
    This position also requires the following essential functions:
    
    • 
      
    • Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery
      
    • Walking
      
    • Hearing
      
    • Talking
      
    • Capacity to reason and make sound decisions
      
    • Ability to regularly perform all job functions at Company's office or work site
      
    • Fingering (e.g., picking, pinching, typing, or other working that uses the fingers)
      
    • Ability to read complex documents in the [English] language
      
    • Ability to write complex documents in the [English] language
      
    • Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers)
      
    • Capacity to think, concentrate and focus over long periods of time
      
    • Repetitive motions of any part of the body
      
    • Lifting motion or lifting objects more than (30) pounds
      
    • Balancing (e.g., maintaining equilibrium when walking, climbing, crouching etc.)
      
    • Stooping (e.g., bending the spine at the waist
      
    • Reaching (e.g., reaching the arms or legs in any direction)
      
    • Kneeling, crouching or crawling
      
    • Grasping (e.g., use of hand to apply pressure)
      
    • Feeling (e.g., perceiving an object's size, shape, texture
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Keywords: DroneUp, Virginia Beach , Cloud Solutions Engineer, Other , Virginia Beach, Virginia