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Cloud Solutions Engineer

Company: DroneUp
Location: Virginia Beach
Posted on: July 29, 2022

Job Description:

Description:
DroneUp is seeking a Cloud Solutions Engineer that will be responsible for day-to-day management and improvements to the tools used to communicate and stay productive; including but not limited to, Okta, Google Workspace, Slack, Zoom, and Avaya. The Cloud Solutions Engineer will have a high level view of the current status of systems and an understanding of how they connect with each other. The Cloud Solutions Engineer will also support, monitor, and maintain cloud-based infrastructure and the associated systems and processes. This role will be comfortable in looking at data to develop, plan, and execute large-scale projects used to streamline and generally improve user experience through various levels of automation.

*WILL PROVIDE RELOCATION ASSISTANCE

Responsibilities


  • Develop workflows, automation, processes, and/or solutions to proactively prevent problems, improve user productivity, and automate recurring tasks
  • Grow, scale, and document new SaaS applications and review them with the other business units to solve their growth challenges
  • Support a multi-cloud environment, including AWS, Azure, and GCP
  • Assist in day-to-day project coordination and management of cloud resources, including
  • troubleshooting problems and outages
  • Design and develop cloud infrastructure for future technologies
  • Secure technology resources by establishing and enforcing policies, as well as defining and monitoring access
  • Provide recommendations for physical and cloud infrastructure upgrades and improvements
  • Create new systems; analyze, test, and assess software; and/or initiate other technical changes to meet DroneUp's requirements
  • Monitor systems' performance and security baselines as well as create reports and identify potential problem areas
  • Respond to requests from change control, service outages, service requests, and act as a technical escalation resource to others on the team
  • Create and maintain technical documentation of related systems and implementations
  • Perform routine audits of systems and applications
  • Ensure accountability for delivering well-tested, secure technologies that support DroneUp's vision and strategy
  • Provide analysis, troubleshooting, communication, and consulting to clients and vendors
  • Stay up-to-date with most current and emerging technologies
  • Provide hands-on assistance to ensure all projects and deliverables are completed accurately and on time, including deployment of projects and initiatives
  • Procure hardware, software, and other IT-related equipment as needed
  • Other duties as assigned by the Manager, Cloud Solutions Services

    • Bachelor's Degree in Computer Engineering, Computer Science, or equivalent experience
    • 5+ years of relevant experience with cloud services and 1 year hands-on administration experience
    • Certified in at least one of the following: AWS Certified Cloud Practitioner, Azure Fundamentals, or GCP Foundational
    • Experience supporting cloud-based and SaaS applications using Okta, including Slack, Atlassian products, Zoom, Google Workspace, Office 365, and Avaya
    • Experience building and maintaining systems within Azure, GCP, or AWS
    • Experience working with APIs to interconnect various applications and build workflows to provide efficient user lifecycle management
    • IaC / Scripting experience
    • Background in meeting security compliance such as HIPAA, HiTrust, ISO, and PCI
    • Understanding of current technology and compliance requirements
    • Understanding of fundamental networking concepts, practices, procedures, and protocols
    • Knowledge of best practices around engineering, data security, and identity
    • Self-starter, able to troubleshoot independently in downtime or outage situations with the ability to also work in a team environment
    • Expert level knowledge of macOS and Windows operating systems
    • Okta Professional Certification preferred
    • In-depth knowledge of various IT systems including email, identity, system monitoring, and device management
    • Excellent written and verbal communication skills
    • Strong organizational, analytical, and critical thinking skills
    • Knowledge of Google Workspace Administration

      This position also requires the following essential functions:

      • Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery
      • Walking
      • Hearing
      • Talking
      • Capacity to reason and make sound decisions
      • Ability to regularly perform all job functions at Company's office or work site
      • Fingering (e.g., picking, pinching, typing, or other working that uses the fingers)
      • Ability to read complex documents in the [English] language
      • Ability to write complex documents in the [English] language
      • Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers)
      • Capacity to think, concentrate and focus over long periods of time
      • Repetitive motions of any part of the body
      • Lifting motion or lifting objects more than (30) pounds
      • Balancing (e.g., maintaining equilibrium when walking, climbing, crouching etc.)
      • Stooping (e.g., bending the spine at the waist
      • Reaching (e.g., reaching the arms or legs in any direction)
      • Kneeling, crouching or crawling
      • Grasping (e.g., use of hand to apply pressure)
      • Feeling (e.g., perceiving an object's size, shape, texture
        PI186002364

Keywords: DroneUp, Virginia Beach , Cloud Solutions Engineer, Other , Virginia Beach, Virginia

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