Cloud Solutions Engineer
Company: DroneUp
Location: Virginia Beach
Posted on: July 29, 2022
Job Description:
Description:
DroneUp is seeking a Cloud Solutions Engineer that will be
responsible for day-to-day management and improvements to the tools
used to communicate and stay productive; including but not limited
to, Okta, Google Workspace, Slack, Zoom, and Avaya. The Cloud
Solutions Engineer will have a high level view of the current
status of systems and an understanding of how they connect with
each other. The Cloud Solutions Engineer will also support,
monitor, and maintain cloud-based infrastructure and the associated
systems and processes. This role will be comfortable in looking at
data to develop, plan, and execute large-scale projects used to
streamline and generally improve user experience through various
levels of automation.
*WILL PROVIDE RELOCATION ASSISTANCE
Responsibilities
- Develop workflows, automation, processes, and/or solutions to
proactively prevent problems, improve user productivity, and
automate recurring tasks
- Grow, scale, and document new SaaS applications and review them
with the other business units to solve their growth
challenges
- Support a multi-cloud environment, including AWS, Azure, and
GCP
- Assist in day-to-day project coordination and management of
cloud resources, including
- troubleshooting problems and outages
- Design and develop cloud infrastructure for future
technologies
- Secure technology resources by establishing and enforcing
policies, as well as defining and monitoring access
- Provide recommendations for physical and cloud infrastructure
upgrades and improvements
- Create new systems; analyze, test, and assess software; and/or
initiate other technical changes to meet DroneUp's
requirements
- Monitor systems' performance and security baselines as well as
create reports and identify potential problem areas
- Respond to requests from change control, service outages,
service requests, and act as a technical escalation resource to
others on the team
- Create and maintain technical documentation of related systems
and implementations
- Perform routine audits of systems and applications
- Ensure accountability for delivering well-tested, secure
technologies that support DroneUp's vision and strategy
- Provide analysis, troubleshooting, communication, and
consulting to clients and vendors
- Stay up-to-date with most current and emerging
technologies
- Provide hands-on assistance to ensure all projects and
deliverables are completed accurately and on time, including
deployment of projects and initiatives
- Procure hardware, software, and other IT-related equipment as
needed
- Other duties as assigned by the Manager, Cloud Solutions
Services
- Bachelor's Degree in Computer Engineering, Computer Science, or
equivalent experience
- 5+ years of relevant experience with cloud services and 1 year
hands-on administration experience
- Certified in at least one of the following: AWS Certified Cloud
Practitioner, Azure Fundamentals, or GCP Foundational
- Experience supporting cloud-based and SaaS applications using
Okta, including Slack, Atlassian products, Zoom, Google Workspace,
Office 365, and Avaya
- Experience building and maintaining systems within Azure, GCP,
or AWS
- Experience working with APIs to interconnect various
applications and build workflows to provide efficient user
lifecycle management
- IaC / Scripting experience
- Background in meeting security compliance such as HIPAA,
HiTrust, ISO, and PCI
- Understanding of current technology and compliance
requirements
- Understanding of fundamental networking concepts, practices,
procedures, and protocols
- Knowledge of best practices around engineering, data security,
and identity
- Self-starter, able to troubleshoot independently in downtime or
outage situations with the ability to also work in a team
environment
- Expert level knowledge of macOS and Windows operating
systems
- Okta Professional Certification preferred
- In-depth knowledge of various IT systems including email,
identity, system monitoring, and device management
- Excellent written and verbal communication skills
- Strong organizational, analytical, and critical thinking
skills
- Knowledge of Google Workspace Administration
This position also requires the following essential functions:
- Visual acuity (e.g., needed to prepare and analyze data, to
transcribe documents, to view a computer, to read, to inspect
objects, to operate machinery
- Walking
- Hearing
- Talking
- Capacity to reason and make sound decisions
- Ability to regularly perform all job functions at Company's
office or work site
- Fingering (e.g., picking, pinching, typing, or other working
that uses the fingers)
- Ability to read complex documents in the [English]
language
- Ability to write complex documents in the [English]
language
- Capacity to express thoughts orally (e.g., accurately, quick
and loudly convey spoken instructions to workers)
- Capacity to think, concentrate and focus over long periods of
time
- Repetitive motions of any part of the body
- Lifting motion or lifting objects more than (30)
pounds
- Balancing (e.g., maintaining equilibrium when walking,
climbing, crouching etc.)
- Stooping (e.g., bending the spine at the waist
- Reaching (e.g., reaching the arms or legs in any
direction)
- Kneeling, crouching or crawling
- Grasping (e.g., use of hand to apply pressure)
- Feeling (e.g., perceiving an object's size, shape, texture
PI186002364
Keywords: DroneUp, Virginia Beach , Cloud Solutions Engineer, Other , Virginia Beach, Virginia
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