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Order Entry & Documentation Supervisor

Company: Flowserve Corporation
Location: Virginia Beach
Posted on: January 15, 2022

Job Description:

Company Overview:If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!Role Summary:The Order Entry & Documentation Supervisor will be responsible for Order Entry, Documentation (customer-facing), and Billing (customer invoicing) along with performing daily Order Entry activities.Responsibilities & Requirements: Responsibilities:

  • Engages and oversees the Documentation team to ensure the management and prioritization of documentation of multiple orders across multiple customers.
  • Acts as a "working supervisor" within the Order Entry team. Ensures self and team processes customer Purchase Orders correctly and accurately into the Chesapeake business system.
  • Acts ethically, ensuring self and teams follow all Flowserve policies and procedures.
  • Monitors, measures, reports, and actions Order Entry, Documentation, and Billing performance. Key metrics include safety, quality, OTP, cycle time, and backlog.
  • Provides training, mentoring, and coaching to direct reports. Sets an example that direct reports can follow.
  • Leads and supports continuous improvement activities through both daily activities and CIP projects.
  • Communicates internally across Flowserve organizational levels and externally with Customers and Suppliers.
  • Collaborates across Organizational levels including Sales, Commercial Ops, Project Management, Engineering, Quality, Supply Chain, and Operations among others to achieve customer requirements.
  • Ability to make high-impact decisions both individually and in collaboration with others _._Requirements:
    • Bachelors or Associates Degree in Business and/or Manufacturing related field
    • Experience working directly with customers on documentation
    • Experience handling customer Purchase Orders and/or contracts
    • ERP (Oracle, SAP) working experiencePreferred Experience / Skills: Preferred experience:
      • 2+ years' experience managing direct reports
      • Experience coordinating, collecting, producing, and submitting documents to Customers
      • Experience working with Document Control software
      • Experience communicating directly with Sales, Contractors and/or End-UsersSkills:
        • Strong organizational, communication and customer service skills
        • Good typing skills, 40+ WPM
        • Good mathematical & analytical skills
        • Good computer skills including Microsoft Word, Excel, and OutlookJob Advertising Title: Order Entry & Documentation SupervisorPrimary Posting Location: Chesapeake, Virginia USJob Posting Category: OperationsEmployment Type: Full timeCountry: United StatesAuto req ID: 53999BRFlowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as result of your disability. You can request a reasonable accommodation by sending an e-mail to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

Keywords: Flowserve Corporation, Virginia Beach , Order Entry & Documentation Supervisor, Other , Virginia Beach, Virginia

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