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Member Support Representative- Contract To May

Company: PrideStaff
Location: Virginia Beach
Posted on: January 9, 2022

Job Description:

ID.me is a fast-growing leader in their industry that is revolutionizing digital identification security and enabling people to verify their identity once to gain access to all sorts of benefits. This company is conveniently located off the Greensboro Metro stop in the Tysons/McLean, VA area. This is a full-time contract position ending in May. If you have previously applied and taken the Wonderlic assessment you will not be able to be submitted. Responsibilities: Provide timely, accurate, and efficient service to customers over email and live chat Verify documents via video-conferencing to assist users with identity proofing and authentication standards to comply with federal and state-level requirements The Member Support Representative will assist members in overcoming challenges that may hinder them from verifying their information Follow verification procedures while assisting customers to ensure the highest level of security and integrity to protect their information Work with members to troubleshoot verification issues or challenges to achieve a working solution Location: Tysons Corner, VA Pay: $21-22/hr Hours: Open 24/7 Will include weekends and holidays Likely overnight shifts Job Requirements:Requirements: Ability to pass a background check Excellent written and verbal communication Ability and willingness to work during non-traditional shift hours Ability to pass a reading comprehension and writing assessment Attention to detail, quick learner, high level of accuracy Professional demeanor and positive attitude Comfortable being on video 2-4 year degree preferred

Keywords: PrideStaff, Virginia Beach , Member Support Representative- Contract To May, Other , Virginia Beach, Virginia

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