Customer Service Representative- Remote in VA
Company: Sentara Health
Location: Virginia Beach
Posted on: January 8, 2022
Responsible for all areas of customer service as it pertains to
research and resolution of telephone inquiries related to Plan
prescription benefits, eligibility or claim payment issues. Provide
quality service and customer satisfaction through effective
communication and education.
Sentara Health Plan is currently hiring an
Customer Service Representative
For Optima Health!
This is a Full Time position with swing shift hours and great
Position is located in Virginia Beach, VA.
- High School Grad or Equivalent
- Required: Customer Service - 2 years, Data Entry - Previous
- Pre-employment screening required.
Sentara Health Plans is the health insurance division of Sentara
Healthcare doing business as Optima Health and Virginia
Sentara Health Plans provides health insurance coverage through a
full suite of commercial products including consumer-driven,
employee-owned and employer-sponsored plans, individual and family
health plans, employee assistance plans and plans serving Medicare
and Medicaid enrollees.
With more than 30 years' experience in the insurance business and
20 years' experience serving Medicaid populations, we offer
programs to support members with chronic illnesses, customized
wellness programs, and integrated clinical and behavioral health
services - all to help our members improve their health.
High School Grad or Equivalent
Required: Customer Service - 2 years, Data Entry - Previous
Preferred: None, unless noted in the "Other" section below
Licenses and Certifications
None, unless noted in the "Other" section below
None, unless noted in the "Other" section below Associated topics:
associate, call center associate, customer care, customer service
associate, intern, internship, phone, product support, rep,
representante de servicio al cliente
Keywords: Sentara Health, Virginia Beach , Customer Service Representative- Remote in VA, Other , Virginia Beach, Virginia
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