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Customer Service Representative- Remote in VA

Company: Sentara Health
Location: Virginia Beach
Posted on: January 8, 2022

Job Description:

Job Description

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education.

Job Posting

Sentara Health Plan is currently hiring an
Customer Service Representative
For Optima Health!

This is a Full Time position with swing shift hours and great benefits!
Position is located in Virginia Beach, VA.

Job Requirements:

  • High School Grad or Equivalent
  • Required: Customer Service - 2 years, Data Entry - Previous experience
  • Pre-employment screening required.
    Sentara Health Plans is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier.

    Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.

    With more than 30 years' experience in the insurance business and 20 years' experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services - all to help our members improve their health.

    Required Education

    High School Grad or Equivalent

    Experience

    Required: Customer Service - 2 years, Data Entry - Previous experience

    Preferred: None, unless noted in the "Other" section below

    Licenses and Certifications

    None, unless noted in the "Other" section below

    Skills

    None, unless noted in the "Other" section below Associated topics: associate, call center associate, customer care, customer service associate, intern, internship, phone, product support, rep, representante de servicio al cliente

Keywords: Sentara Health, Virginia Beach , Customer Service Representative- Remote in VA, Other , Virginia Beach, Virginia

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