Customer Suppt Rep
Company: Konica Minolta
Location: Virginia Beach
Posted on: October 9, 2021
Konica Minolta Business Solutions U.S.A., Inc., a global Fortune
1000 company and one of Forbes 2017 America’s Best Large Employers,
is transforming the way we all do business.
From smart office technology and information management to cloud,
mobility and IT services, we have a rich history of creating the
products and services necessary to drive innovation and make work
possible from anywhere at any time. Our award-winning products and
solutions help companies around the world move information faster,
improve quality and productivity, enhance security and facilitate
the sharing of information. We are proud that our portfolio leads
the industry while exceeding environmental standards.
At Konica Minolta, you'll work for an amazing technology company
with growth opportunities, great benefits and talented, passionate
Konica Minolta currently has an exciting opportunity for a
Customer Support Rep!
This position reports directly to the Branch Manager or Market
Vice-President for weekly activities with a dotted-line
relationship to the Regional Sales Development Manager.
- Identify and schedule the necessary resources needed to
properly address customer's needs.
- Create customized curriculum to properly address and train each
specific customer and their unique workflow needs.
- Conduct customer training following customized lesson plans and
training curriculum on office product solutions (digital
systems/software, production print systems/software).
- Create, present and manage all time-lines and schedules as it
relates to end user training.
- Provide summary reports about status and completion of end-user
training to Branch Manager, Sales Manager or Sales Rep. Provide
Application Specialists, local technicians and NSSG with details on
product limitations as discovered during customer trainings.
- Maintain proficiency with KMBS entire digital product line for
copying, faxing scanning, network printing, driver functionality
for standard office printing applications.
- Support customer in-house sales presentation/demonstrations,
open houses, product launches and sales rep training.
- Conduct monthly sales product training for new hires at branch
- Assist Product Marketing Regional Sales Development Managers to
launch new products to the sales force; conduct hands-on product
training and teach sales demonstration skills.
- Create local sales marketing material for branch sales reps to
utilize for prospecting.
- Support branch events with development of collateral
(Knowledge, Skills and Abilities)
- Strong time management skills and an ability to work
independently are desirable.
- Must be comfortable interacting in small groups.
- A friendly, personable and professional demeanor is
Reqts and Certifications
- Prior training or teaching experience is preferred.
- 2-4 years technical sales support and/or industry experience
- Four-year college degree or equivalent experience preferred;
certificate in education or instructional technologies is
desirable, but not required.
Konica Minolta Offers:
- Outstanding benefits package (including medical, dental,
vision, life insurance)
- 401(k) plan with matching company contribution
- Generous holiday and paid time off schedules
- Ongoing professional development training
- Visible, exciting work supporting sales of cutting edge
technology and workflow solutions.
Join Konica Minolta and help drive innovation as we transform
the Workplace of the Future.™
Konica Minolta is an equal opportunity and affirmative action
employer. We consider all qualified applicants for employment
without regard to race, color, religion, creed, national origin,
sex, pregnancy, age, sexual orientation, transgender status, gender
identity, disability, alienage or citizenship status, marital
status or partnership status, genetic information, veteran status
or any other characteristic protected under applicable law.
Keywords: Konica Minolta, Virginia Beach , Customer Suppt Rep, Other , Virginia Beach, Virginia
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