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Reconciliation Chargback Associate (52890)

Company: Avis Budget Group
Location: Virginia Beach
Posted on: June 12, 2021

Job Description:

Avis Budget Car Rental, LLC, is searching for aChargeback Inquiry Associate to join our Credit Clubs Department based in Virginia Beach. This job contributes to the success of Avis Budget Group by researching and responding to inquiries and chargebacks received from the Credit Club organizations. What you'll do: Investigate, verify, and resolve incoming inquiries and chargebacks from issuing banks and credit card companies Accurately respond in a timely manner in accordance with each of the credit club's policies for all items Adhere to all due date and deadlines Defend each dispute or establish receivable for various departments Responsible for all reversals, pre-compliance, pre-arbitration and good faith collection cases Keep abreast with changing credit club rules and regulations Document all communications/processing in the Credit Carddatabase (Budget Truck) Prepare and maintain weekly backlog report categorized by complaint type Verify the accuracy of chargebacks pertaining to each club and their rules Create a receivable in the Collections/Direct Billing System Works 1104 suspense report to resolve aged items Perform other clerical functions as required by Supervisor or Team Leader What we're looking for: (may vary by level) High School Degree/GED required Skills and abilities you should have: Must be PC literate (MS Office); Written and verbal communication skills Ability to handle large workload Knowledge of banking rules and regulations helpful Perks you'll get: Competitive hourly wage Clear and defined career paths to pursue Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages Up to $5,500/year tuition reimbursement Contribute up to $260 as a tax-free benefit for public transportation or parking expenses 401(k) Retirement Plan with company matched contributions Employee Stock Purchase Plan (eligible after 90 days of service) Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on the purchase of Avis/Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more Who are we? Here at Avis Budget Group we're more than just rentals--although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. Shaping the future of the mobility industry with our innovative, customer-focused solutions, our globally-recognized brands including Avis, Budget, Budget Truck, and Zipcar connect people to more.This means more convenience, more options, and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration, and most importantly--power to change the future.Sound your speed? Come join our family. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Keywords: Avis Budget Group, Virginia Beach , Reconciliation Chargback Associate (52890), Other , Virginia Beach, Virginia

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