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Customer Service Rep - CALL CENTER

Company: McCarthy Services
Location: Virginia Beach
Posted on: June 12, 2021

Job Description:

OverviewMcCarthy Home Services, providing the Northern Virginia area with Quality HVAC services for 25 years!ResponsibilitiesThis friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers' needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.Shift Detail - Monday - Friday -> 11am - 8pm Rotating Weekend coverage REQUIREDSalary - starting at $15 - $18 hr. Based on experience and interview QualificationsAbility to thrive in a fast-paced environment.A strong degree of self-motivation to provide exceptional customer service.Demonstrated listening and verbal communication skills.Proven ability to meet and exceed set goals.Experience gathering customer information and keying it into a computer.Preferred Credentials:Service-industry or inside sales experience.Call-center or customer service experience.Bilingual English/Spanish fluency.Willingness and ability to work evenings and weekends.How We Reward Your ProfessionalismFull-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and 401(k) with company match. In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation.Apply Your Skills to the Best in the Business.Join our winning team and apply today!All candidates are required to undergo pre-employment drug screen and employment background checks.McCarthy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: McCarthy Services, Virginia Beach , Customer Service Rep - CALL CENTER, Other , Virginia Beach, Virginia

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