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Inbound Sales/ Customer Service Agent - Virtual/Remote

Company: Publishing Concepts
Location: Virginia Beach
Posted on: June 11, 2021

Job Description:

Inbound Sales/Customer Service - Work from Home Position, 12p-9p CST shift
  • Earn $47K to $70K+/year! High volume inbound/outbound sales environment
  • Connect with people, listen to their stories, and update records for the directories
  • We're growing! 40 open positions (This position requires the employee to live in one of these states: AR, FL, GA, IA, KS, MS, NC, OK, SC, TX, VA, WI)

Publishing Concepts, LP (PCI): Headquartered in Dallas, Texas, we partner with colleges, high schools, and service organizations to engage their alumni and members. We collect data and real stories from real people. PCI uses this information to publish alumni/membership directories and oral history projects. Our prestigious clients include institutions such as Harvard, Spelman, Texas A&M, and Georgetown. We also serve organizations such as Peace Corps, Shriners International, and Vietnam Veterans of America.

Benefits
Medical insurance
Health Spending Account (HSA)
Dental insurance
Vision insurance
Wellness program
401K with company match
Paid holidays
Paid vacation
Paid sick leave
Bereavement leave
Educational Tuition Reimbursement
Life Insurance

Culture
At PCI, our purpose is to inspire dreams and transform lives. &Our Sales Associates are competitive, passionate about sales and deliver a WOW experience to our clients. &We offer a&HIGH ENERGY&and FUN&environment.

Our notthebigcompany Values:
  • Pursue EXCELLENCE (Purposefully!)
  • Unlock HUMAN POTENTIAL
  • Act with INTEGRITY
  • Innovate a CULTURE of Relationship and Fun
  • Lead with a SERVANT S HEART

Responsibilities
What you can expect:
  • Update caller s contact records for their school or organization s directory
  • Collect stories and conduct interviews for the Oral History Project
  • Sell directories and alumni products (such as hats, travel bags, and apparel)
  • Learn proven sales strategies applied in a high-energy and supportive environment
  • Report to Inside Sales Manager and meet regularly to develop a positive working relationship
  • Contests, cool incentives, ongoing sales and leadership training, recognition
  • $22/HR + commission training rate
  • Post-training choose between a commission structure or no-commission compensation plan
  • Shift 12:00 pm 9:00 pm CST work from home
  • 40 hour work week Monday Friday
  • Work 1 Saturday every three months
Our Best Candidates:
  • HAVE 1+ year(s) of professional sales experience.
  • HAVE previous experience working from home and with Zoom, Five9, Outlook, MS Office Suite.
  • MUST HAVE a High School Diploma or equivalent. A college degree is a plus!
  • Are competitive and able to close a high percentage of sales to meet goals.

Requirements
Authorized to work in the US without sponsorship
Minimum 1 year of professional sales experience
Willing to work 9am - 6pm CST during initial 6 week training and then work a 12pm 9pm CST schedule from home
Work 1 Saturday every three months
Must be comfortable making high volume calls each day
This position requires the employee to live in one of these states: AR, FL, GA, IA, KS, MS, NC, OK, SC, TX, VA, WI. Can you comply with this?
Minimum High School Degree or equivalent
Knowledge in: Zoom
Knowledge in: Five9 Call Center Software or equivalent
Knowledge in: Microsoft Office Suite
Equal Opportunity Employer
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Requisition #ckpfv72h92crx0hoioe4djve0

Keywords: Publishing Concepts, Virginia Beach , Inbound Sales/ Customer Service Agent - Virtual/Remote, Other , Virginia Beach, Virginia

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