Accounts Receivable Technician

Company: HRSD Hampton Roads Sanitation Dist.
Location: Virginia Beach
Posted on: June 9, 2021

Job Description:

Normal business hours: Monday through Friday, eight-hour work day flexible between the hours of 7:00 AM and5:00 PM; Closed on holidays. This position requires both in-person office environment work, especially during initial training, but also allows flexibility Work From Home (WFH) arrangements as appropriate.HRSD seeks an energetic, flexible and team-focused Customer Care Coordinator for the Billing Work Center. HRSD serves 470,000 customers which bill either monthly, bi-monthly or quarterly. All successful candidates must have demonstrated extensive attention to detail, open communication and positive team support.As one of two team coordinators, the Accounts Receivable Technician for Billing works closely with the Billing Supervisor and a team of Billing Customer Care Representatives (currently WFH) to provide guidance for using effective techniques and ensuring division standards for courtesy, quality and accuracy are achieved. Billing team members are responsible for correcting a high volume of system errors arriving daily via electronic upload files from other organizations. The A/R Techs ensure work is completed with efficiency and accuracy to ensure the completion of daily work in a production environment with dynamic workflows.Under regular supervision of the Customer Care Supervisor, Accounts Receivable Technician ensures the accounting integrity of the customer accounts receivable database and the resulting General Ledger entries to Accounts Receivable, Cash, Revenue and Expense accounts. This is accomplished through analytical review of posted transactions and analysis of processes and procedures within the payments, billing, and delinquent accounts work centers. The Accounts Receivable Technician provides management reporting, analysis, and audit support as needed.ualification Standardsa. Education1. RequiredHigh school diploma or GED equivalent and must have successfully completed an accredited Principles of Accounting course (high school or college level) or any equivalent combination of training and experience which provides required knowledge.2.DesiredAssociates or higher degree with a concentration in Accountingb. Experience1. Requireda) 3 5 years in accounting operations including general ledger reporting.b) Working knowledge of excel and word2. Desireda) Strong customer accounts receivable background and utility billingc. Job-specific Technical Competences1. Requireda) Knowledge of standard office procedures, practices, equipment, bookkeeping/ accounting standards and practicesb)Ability to develop highly effective working and business relationships with customers, all employees of HRSD, and jurisdictionsf) Communicates effectively verbally and in writingg) Problem-solves and works with the public in a courteous, diplomatic, andtactful mannerd. Special LicensesRequiredValid drivers license from state of residenceHRSD is committed to being an equal opportunity employer. HRSD does not discriminate against individuals in employment on the basis of race, sex, including sexual orientation, pregnancy, religion, color, national origin, age, disability, military or veteran status, genetic information, engaging in protected activity or any additional protected characteristics recognized by federal, state and local law.HRSD is a Drug Free Workplacerecblid l3kglx2relpm55s5os7zly530hf8pr

Keywords: HRSD Hampton Roads Sanitation Dist., Virginia Beach , Accounts Receivable Technician, Other , Virginia Beach, Virginia