Customer Service Rep P/T Virginia Beach

Company: Eurpac Services, Inc.
Location: Virginia Beach
Posted on: June 9, 2021

Job Description:

Muscle Foods USA, a division of Eurpac Service, is a nationwide wholesale distributor of sports nutrition and health products. Muscle Foods USA currently has opening for part-time Customer Service Representative in our Virginia Beach, VA location. Key results area: - Handle Customer Service Issues politely, efficiently and promptly - Handle all routine and non-routine Customer Service Complaints - Assure that all problem issues are in process of being resolved and contact has been made with the requestor Responsibilities: - Order Entry and Finalizing - Return authorizations for defectives or wrong shipments - Product issues: pricing, availability, upc codes, case packs - Communication with VP's manufacturers, exchange personnel, exchange buying offices, sales reps, via email, phone or fax for resolution of any problems - Resolve any issues with orders once the order has been processed and forwarded - Document and retain any communication regarding a given issue - Misc. team duties; filing, phone back up - Special projects and other tasks that may be assigned as needed. Qualifications - Must have good attendance - Must have positive attitude and ability to work well with others - Must possess a sense of urgency and ability to prioritize - Must have the ability to function in a fast paced environment - Must be able to multi task - Must have good organization skills - Must have excellent communication skills and the ability to adjust to an given situation and/or personality - Must be a team player and willing to help out with any task or in any area outside their normal work requirement - Must have good data entry skills - Must have knowledge or Windows and a comfortable zone in learning new systems as a tool to perform daily functions Working Relationships - Customer service team - VP's - Product managers - Manufacturer representatives - Sales reps This is a great opportunity to join an established, yet growing company that has an excellent benefit package which includes health, dental, and life insurance in addition to a top notch retirement program consisting of 401k and employee stock ownership. EURPAC Service, Inc. maintains a drug-free workplace. All employees are required to successfully complete a pre-employment drug screening. It is the policy and practice of Eurpac Service, Inc., to provide employment opportunities to all qualified persons on an equal basis. The Company will not to discriminate against any employee or applicant for employment because of his or her age, race, color, religion, marital status, pregnancy, sexual orientation, gender/gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as protected veterans or any other characteristic protected by federal, state or local laws. Eurpac is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may email us at , send a fax to or call us at . In order to quickly respond to your request, please use the words Accommodation Request as the subject line of your email or as the title of your fax document.

Keywords: Eurpac Services, Inc., Virginia Beach , Customer Service Rep P/T Virginia Beach, Other , Virginia Beach, Virginia