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Clerk Auditor

Company: Navy Exchange Services (NEX)
Location: Virginia Beach
Posted on: June 8, 2021

Job Description:

Job Summary: -Serves as CashierChecker in Retail andor Services areas responsible for completing sales transactions operating a cash register accounting for sales receipts and providing customer service which anticipates and exceeds customer expectations. Duties and Responsibilities: Greets customers. Completes sales transactions accurately and efficiently. - Performs all types of cash register transactions cash charge check layaway etc. in a procedurally correct manner. Accepts money makes change bags and wraps merchandise. Thanks customers for their patronage. Maintains change fund and accounts for sales receipts for which responsible. Completes daily cash and sales reports. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codesuniform standards and assistingsupporting sales team members to the maximum extent possible. - Communicates with customers knowledgeably and legibly. Inspects items presented at the cash register by customers. Ensures merchandise sold is undamaged and of proper type size quantity price etc. Ensures register scanned price and marked price agree. Reports discrepancies promptly. Sells items located at checkout points as assigned. Ensures merchandise is fully stocked neatly arranged and attractively displayed. Communicates regularly with supervisor storeservices manager etc. regarding fast and slow selling merchandise customer preferences needs and problems. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of sales goals etc. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and complaints tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. - Offers customers the opportunity to open a Military Star account and informs customers of Military Star account benefits. Advises customer of the Convenience Care Extended Warrantee program and assists in completing necessary paperwork. May prepare BeautyBarber Chits schedule BarberBeauty shop appointments and sell hair care products to patrons. May receive film key engraving etc. from patrons for processing. Logs required information following established procedures. Receiveschecks tickets for pickup of completed orders. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. Completes paperwork associated with merchandiseinventory movement price adjustments customer returns cash register operation etc. accurately and completely. Performs other related duties as assigned No experience required. High school graduate or equivalent preferred.

Keywords: Navy Exchange Services (NEX), Virginia Beach , Clerk Auditor, Other , Virginia Beach, Virginia

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