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Remote Customer Support Specialist

Company: Aerotek
Location: Virginia Beach
Posted on: May 3, 2021

Job Description:

***IMMEDIATE CONSIDERATION***

Seeking Customer Support Representatives to work closely with other team members to provide outstanding service to customers by answering questions, handling complaints, and troubleshooting problems with company products and services. Prior experience is not required as full paid training will be provided!

If interested, please send your resume to mhenryhand@astoncarter.com

**Description:**

To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation (CCO). Provide information regarding company products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other company accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

**Skills:**

customer service, data entry, inbound and outbound calls, call center

**Top Skills Details:**

Customer Service, Call center, policy compliance, high volume calls, very structured environment

**Experience Level:**

Open

**Work Environment:**

100% Remote

**MUST be able to plug an ethernet cord into their router**

If interested, please send your resume to mhenryhand@astoncarter.com

**About Aerotek:**

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Virginia Beach , Remote Customer Support Specialist, Other , Virginia Beach, Virginia

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