Company: ECPI University
Location: Virginia Beach
Posted on: May 3, 2021
The IT Support role helps support users with a
wide range of desktop operating systems, applications, and mobile
devices, plus network, virus, malicious software, and hardware
- Install desktop
- Configure and
- Monitor and
respond to helpdesk requests.
- Gather support
issues information and analyze the symptoms and figure out the
- Escalate helpdesk
requests to tier 2 and tier 3 personnel.
- Assist students,
faculty, and staff with access to IT services provided.
- Create student
accounts before each term start.
- Manage the network
- Configure and
manage classroom images.
- Maintain software
and hardware inventories.
- All other duties
and responsibilities as assigned.
- AAS degree in
Computer Science or a related field (ECPI graduates strongly
encouraged to apply)
- 0-5 years previous
experience as a consumer support technician
- Excellent customer
- Excellent oral and
written communication skills
- Ability to lift
5-25 pounds safely
you want to make a difference? If so, then ECPI University may be
the place for you. We are seeking professionals with the experience
and knowledge to help transform the lives of our
University, with campuses in Virginia, North Carolina, South
Carolina, Florida and Online, is a recognized leader in awarding
STEM+H degrees through innovative delivery of education to meet the
needs of military and new-traditional students. ECPI University
offers Master’s, Bachelor’s, and Associate’s degrees, and
certification training in Technology, Health Science, Business,
Criminal Justice and Culinary Arts. For over 50 years, ECPI
University has been helping students achieve their educational and
career goals in a hands-on, student-centered environment, while
working collaboratively with employers to ensure our graduates have
the knowledge and skills they need to be successful. Growth at our
university creates the need for dynamic, caring professionals who
are dedicated to making a difference in people's lives.
What does ECPI University have to offer?
- Professional work
- Talented and
compensation & benefits plan
University is proud to be an Equal Opportunity Employer.
Keywords: ECPI University, Virginia Beach , IT Support, Other , Virginia Beach, Virginia
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