Field Service Engineer

Company: Nidec Industrial Solutions
Location: Virginia Beach
Posted on: May 3, 2021

Job Description:

Job Description Position Summary This position will establish local service in the specified area to serve active customer in metal, pulp&paper but more in the specifi for cranes market , future business (start-up installs) and upcoming projects. This is a home office position that required extensive travel in the East Coast and sometimes in other areas in the US. We are looking for a canditate located in the area between Baltimore (MD) and Charlotte (NC). Commission, troubleshoot, field design, and repair AC and DC motor control systems in a variety of different industries. This position required extensive travel, non-standard work hours and on-call, and the environment can include tight work spaces and heights up to 300 feet. The field work is primarily in North America, but there are occasions for International travel as well. The service engineer is an integral/primary point of contact between Nidec Avtron and our customers. The above is done while either working in the field or from our office when not on the road. Essential Job Functions Commission new systems by one self or part of a team on larger projects Work closely with system engineers on project testing and functionality Provide emergency field service for customers when equipment or a process breaks Provide telephone, email, and other support to customer engineering and maintenance staff Make the new equipment work on the customer's machine. Every machine is unique and has its own nuances Analyze and provide alternate solutions to a problem and select the optimal solution Be able to evaluate and determine solutions working as part of tem or in a singular situation Work within the guidelines of the company service processes Sell additional value added services, spare parts, upgrades etc. when visiting customer sites or other opportunities arise

Working Conditions The Field Service Engineer travels out of town as part of this position. The engineer must be able to travel on little or short notice for emergency repairs. Repair trips might be a day or less, or could be a week or so. Start-ups usually have more notice and planning time concerning departure dates.
Travel percentage target is 40- 60%. (Days out/Regular work days per month), occasional travel to a foreign country, possibly 3rd world countries.
Work locations may require climbing access ladders or be able to negotiate tight work spaces, crane heights up to 300 feet.
Walk long distance from parking lot into plant. Sometimes traverse long cases of stairs between plant floors or climb onto various parts of a machine.
Carry service bag (25-50lbs), laptop case/caddy, as well as other trade tools.
Use small hand tools, screwdrivers, pliers, wrenches, etc.
Work occasional long hours in the field. Startups are typically 12-14 hour days. An emergency repair could be longer but should never be beyond a safe length of time.
Negotiate and navigate airports, airports concourses, and parking garages.
Have clean driving record and drive to customer locations, either from airports or Cleveland home office.
Field work requires wearing and working in appropriate safety g Education/License Requirements Bachelor of Science in Electrical Engineering or Engineering Technology or equivalent is preferred.
Associate's Degree in EE or ET will be considered with a minimum of 3 years of industry experience.

Experience Requirements 3-5 years of experience with industrial controls AC or DC drives experience required PLC and HMI's experience required

Competencies Strong technical skills, in electric fundamentals as well as computers Aggressive, goal oriented self-driver with strong work ethic Innovative, creative person Excellent communication skills Company Description Nidec Industrial Solutions [NIS] is a $500M Business Unit of Nidec Corporation, a $15 Billion+ global company focused on motors, power-controls, and automation. NIS is headquartered in Milan, Italy with footprint in 10 countries and growing. Our US operations (NIS-Americas) is based in the Cleveland area, OH (Brooklyn Heights, OH). NIS Americas projects span a range of applications including Battery Energy Storage Systems (BESS), Electrical & Control Systems for STS Cranes and other material-handling applications, Control & Automation systems for Pulp & Paper machinery as well as Steel mills, etc. We engineer, procure, build/assemble, startup, and service these systems and installations.

Keywords: Nidec Industrial Solutions, Virginia Beach , Field Service Engineer, Other , Virginia Beach, Virginia