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Business Intelligence Developer

Company: ServiceLink, a Black Knight Company
Location: Virginia Beach
Posted on: May 3, 2021

Job Description:


re you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage, credit or financial services industry, to join our team as a Business Intelligence Developer. The ideal candidate will enjoy developing reports, files, dashboards and working with clients, both internal and external. He or she will develop creative business intelligence solutions within mortgage servicing space. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.


In this role, you will

  • Develop creative business intelligence solution using SQL, views and stored procedures.
  • Develop reports, dashboards, custom files for internal and external clients
  • Develop routines for data summarizations, queries, data cubes and data reporting templates
  • Collaborate with other departments on timing and details of the development cycle
  • Manage tasks


You possess

  • Experience developing SQL code, reports, dashboards
  • Experience developing stored procedures and reports using SQL
  • Experience with automation tools
  • Mortgage industry or financial sector experience
  • Prior experience with other credit product extremely welcome
  • You will use your strong attention to detail to maintain our quality standards
  • The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
  • Excellent verbal and written communication skills


About us

LoanCare, a ServiceLink company, is a leading national provider of full service subservicing and interim subservicing to the mortgage LoanCare, a ServiceLink company, is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.


  • Develop production tasks and processes within Business Intelligence department in mortgage servicing space.
  • Develop scalable processes to generate reports, files, dashboards, data cubes according to business requirements.
  • Develop and manage process driven solutions using Windows and Microsoft SQL Server environment.
  • Develop queries, reports, files, dashboards or similar using Microsoft Windows and Microsoft SQL Server environment.
  • Develop and maintain scalable BI process using queries, reports, files, datamarts, dashboards or similar.
  • Develop and maintain automated production environment utilizing stored procedures.
  • Collaborate with other developers to create and maintain scalable process and best practices.
  • Ensure quality control best practices are followed.
  • Ensure seamless and scalable BI development lifecycle is followed.
  • Make recommendations and develop best practices for BI presentation layers such as stand-alone reports, dashboards, self-serve tools and drill through tools.
  • Manage and balance workload, monitor timeliness of deliveries, manage efficiency.
  • Work with the rest of the company on Business Intelligence needs and improvements.


  • High School Diploma or equivalent required
  • 4 year degree in computer science or similar preferred
  • Minimum 5 years of proven experience within Business Intelligence, IS or MIS areas
  • Minimum 5 years of proven experience with Microsoft SQL Server tools including queries, stored procedures
  • SQL programming experience required
  • Experience in managing and supporting a BI or IS production environment
  • Experience with financial sector, specifically in credit and mortgage in particular
  • Experience with mortgage or other credit products' servicing
  • Experience with MSP, or other mortgage platforms preferred
  • Strong resource management skills
  • Strong computer skills
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Experience with communication with executive management
  • Ability to multi-task, organize, prioritize, research and resolve issues in a timely and effective manner
  • Leadership skills and ability to organize and motivate others


Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.


Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Speaking - Talking to others to convey information effectively.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening - Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Instructing - Teaching others how to do something.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management - Managing one's own time and the time of others.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Written Comprehension - The ability to read and understand information and ideas presented in writing.

Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Near Vision - The ability to see details at close range (within a few feet of the observer).

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition - The ability to identify and understand the speech of another person.

Speech Clarity - The ability to speak clearly so others can understand you.


Sitting up to 85% of time

Walking up to 5% of time

Standing up to 5% of time

Lifting up to 5% of time.

Occasional stooping, kneeling, crouching and reaching.

Keywords: ServiceLink, a Black Knight Company, Virginia Beach , Business Intelligence Developer, Other , Virginia Beach, Virginia

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