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Help Desk Technician II

Company: Robert Half Technology
Location: Virginia Beach
Posted on: October 11, 2019

Job Description:

Help Desk TierII If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com Description of Duties Include: Perform a variety of network problem analysis Perform physical repairs for on premise computers and peripherals Install/repair Operating systems (Win 10, Server 2012 and 2016) for onsite machines Relocate or set up full work stations for users at any of our San Diego offices. Perform hardware installations for on premise computers Monitor tasks for the Integrated Default Solutions (IDS) help desk Triage network problems to appropriate technical staff Log, coordinate and track requests for assistance related to IDS-supported systems Web based application support. Provide over the phone support for vising clients. If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com Experience and Skills: Extensive experience with Windows Desktops and Servers, Microsoft Office and Adobe Acrobat Experience with Time Matters, Mas500, and RBJ is a plus Experience with Microsoft Terminal Services & Cisco based VPN including support and troubleshooting Ability to manage and maintain Active Directory Ability to commute between San Diego offices as needed Research and report on problems and solutions Attention to detail Creative thinking and advanced problem solving Excellent oral and written communication skills, with a focus on technical or instruction-oriented writing and in clearly communicating complicated concepts over the phone, in person, and in writing Work both independently and as a team member Able to lift and carry up to 50 lbs. for short distances VOIP and unified communication support (ShoreTel) experience is a plus If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.comHelp Desk TierII If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com Description of Duties Include: Perform a variety of network problem analysis Perform physical repairs for on premise computers and peripherals Install/repair Operating systems (Win 10, Server 2012 and 2016) for onsite machines Relocate or set up full work stations for users at any of our San Diego offices. Perform hardware installations for on premise computers Monitor tasks for the Integrated Default Solutions (IDS) help desk Triage network problems to appropriate technical staff Log, coordinate and track requests for assistance related to IDS-supported systems Web based application support. Provide over the phone support for vising clients. If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com Experience and Skills: Extensive experience with Windows Desktops and Servers, Microsoft Office and Adobe Acrobat Experience with Time Matters, Mas500, and RBJ is a plus Experience with Microsoft Terminal Services & Cisco based VPN including support and troubleshooting Ability to manage and maintain Active Directory Ability to commute between San Diego offices as needed Research and report on problems and solutions Attention to detail Creative thinking and advanced problem solving Excellent oral and written communication skills, with a focus on technical or instruction-oriented writing and in clearly communicating complicated concepts over the phone, in person, and in writing Work both independently and as a team member Able to lift and carry up to 50 lbs. for short distances VOIP and unified communication support (ShoreTel) experience is a plus If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com - provided by Dice

Keywords: Robert Half Technology, Virginia Beach , Help Desk Technician II, IT / Software / Systems , Virginia Beach, Virginia

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