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Remote Technical Support Helpdesk Associate

Company: VirtualVocations
Location: Virginia Beach
Posted on: August 6, 2022

Job Description:

A systems integration company has an open position for a Remote Technical Support Helpdesk Associate.

Must be able to:
Respond to customer technical problems/issues related to hardware, software and networking via e-mail and phone
Identify and provide input on unique or recurring customer problems
Resolve complex issues forwarded by technicians or peers
Applicants must meet the following qualifications:

1+ year in customer service role
Call Center Experience is preferred
Technical Support Experience is preferred
Exposure to troubleshooting Windows is ideal
Previous experience troubleshooting desktop, printer and notebook issues is helpful

Keywords: VirtualVocations, Virginia Beach , Remote Technical Support Helpdesk Associate, IT / Software / Systems , Virginia Beach, Virginia

Click here to apply!

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