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Technical Recall Administrator (contract)

Company: ProspectBlue
Location: Virginia Beach
Posted on: January 16, 2020

Job Description:

ProspectBlue has partnered with one of the world's leading manufacturers and suppliers of people and material lifting equipment to identify a temporary Technical Recall Administrator for their Virginia Beach, Virginia location. This is a temporary position anticipated to last through March 2020. Responsibilities: This individual will contribute to the success of the team by completing tasks that include but are not limited to the following: Organizing and coordinating all recall and technical campaigns for aerial work platforms. Serve as the direct point of contact to the customer for all recall and technical campaigns and implement all actions necessary to ensure full customer satisfaction. Take inbound calls and organize service calls back to customers and the parties concerned by the recall campaign. Perform follow up inquiries on scheduled repairs. Check that completion documents are correctly fulfilled. Maintain all records of the recall campaign, including equipment listings, mailings, completion documents and reimbursements. Compile information and data associated with each campaign as required. Organize the communication and the transmission of relevant information with the other departments of the company. Desired Qualifications/Experience: A minimum two years relevant adminitsrative/technical experience required. Candidates must be proficient in Microsoft Office Suite including Word and Outlook. Qualified applicants should have exceptional organizational and computer/word processing skills, the ability to multitask with ease and manage several projects at one time. Applicants must be detail oriented, team players, highly dependable, and have excellent grammar, spelling, proofreading, oral, administrative and interpersonal skills.

Keywords: ProspectBlue, Virginia Beach , Technical Recall Administrator (contract), IT / Software / Systems , Virginia Beach, Virginia

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