Customer Service

Company: Careerbuilder-US
Location: Virginia Beach
Posted on: January 26, 2023

Job Description:

Job DescriptionThis is a remote position. Were looking for a highly skilled customer service representative to join our team, managing inbound phone calls with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice of our client, he or she will be integral to reinforcing our reputation for exceptional customer service. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields (helpful but not mandatory) Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Requirements Requirements Equipment Needed: Computer or laptop Hardwired Internet connection Noise cancelling headset Must pass a background check MUST LIVE WITHIN THE UNITED STATES Benefits Benefits Medical Dental Vision by Jobble

Keywords: Careerbuilder-US, Virginia Beach , Customer Service, Hospitality & Tourism , Virginia Beach, Virginia