Retail Shift Lead - Virginia Beach, VA
Company: 5.11 Tactical
Location: Virginia Beach
Posted on: June 19, 2022
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Job Description:
Job Description: "We are innovators who make purpose-built gear
for life's most demanding missions." Our ethos defines our culture
- Trusted, Responsive, Accountable and Committed. 5.11 Tactical has
established itself as the fastest-growing and most well-known brand
of tactical apparel, gear and functional products in the world.
Through a commitment to operator-led product innovation, quality
and compelling value, 5.11 has developed a loyal following among
some of the most demanding and discerning end-users of apparel and
gear. At our Operations Center in Manteca and Development Center in
Irvine, we leverage our deep relationships with Law Enforcement,
Special Forces Operators and First Responders to gain unique
insights. The results are products that break new ground combining
ruggedness, speed, range of motion and ultimate comfort in
professional duty, tactical training, adventure, women's tactical,
fitness and industrial professionals. POSITION SUMMARY: In order to
accomplish this mission, we have an exciting opportunity as a
Retail Shift Lead at our Retail store located at: 3980 Virginia
Beach Blvd., Virginia Beach, VA 23452 who will be responsible for
delivering an exceptional 5.11 brand experience, building and
maintaining customer relationships while achieving store sales
goals. RESPONSIBILITIES: DELIVER OVERALL BRAND EXPERIENCE Directs
and models 5.11's Ethos, Values, Mission and Service standards
providing an elevated customer experience Works closely with 5.11
Tactical Merchandising team to coordinate merchandising updates,
identify opportunities and support long-term strategies Leads and
delegates merchandise processing, replenishment and recovery of
sales floor to brand standards Ensures all alterations and
embellishments are executed according to department specs Models an
efficient and satisfying cash-wrap experience Ensures housekeeping
duties are completed to maintain a neat, clean and professional
store experience. With the direction of the Store Manager, monitors
and follows up on sales goals, sales plans and sales budgets to
optimize profit Assists with reductions, price changes, and
transfers Unloads delivery truck, receives, opens and unpacks
merchandise and labels merchandise with security tags Follows and
executes safety and security routines to prevent loss and guarantee
employee and customer safety Has working knowledge and oversees use
of all Company systems in store BUILD CUSTOMER RELATIONSHIPS
Creates an environment that maintains a 100% focus on the customer
Models selling behaviors to build customer relationships and brand
loyalty Models and supports use of store tools and systems to
nurture customer relationships ACHIEVE RESULTS Accountable for
store and individual sales goals Helps to attracts, recruit, hire
and train high-caliber leadership service specialists Helps to
assess team's performance and provides feedback using both informal
and formal methods Ensures all team members are working together to
create a positive environment and resolves issues Writes and flexes
store labor schedule Helps manage store controllable expenses
Protects the assets of the store through implementation of loss
prevention practices QUALIFICATIONS: To perform the job
successfully, an individual should have the following credentials:
Bachelor's or Associate's Degree and/or 2-4 years of retail
experience - apparel preferred Previous retail management or
supervisory experience Proven ability to provide a superior
customer experience and drive customer loyalty Proven ability to
assess talent and manage performance Proven business acumen with
strategic and analytical skills Ability to effectively communicate
with all levels of an organization Schedule flexibility to include
evenings and weekends Proficiency in Microsoft Office programs
(Excel, Word, and Outlook) While performing the duties of this job,
the employee is regularly required to stand, lift, walk, and reach
overhead Must occasionally lift and/or move up to 15 pounds Ability
to use a POS system [5/5/2022 2:32 PM] Andrew Meshot Here is the
new verbiage to be included in our job descriptions and to replace
TRAC: Our Values: At 5.11 we embrace a high energy culture built
upon our valuesof Service, Unity, Impact and Tenacity. Service - At
5.11, we wear our passion for service on our sleeves: it is an
honor to serve those who serve and people of all walks of life.
With humility and great respect for our consumers and our roots, we
take pride in our brand and engage with our communities. By
championing the needs of our consumer we fulfill the mission of a
lifetime Unity - We build together-as one, global 5.11 family. Our
individual abilities and diverse perspectives strengthen outcomes.
We collaborate, taking a holistic view and listening actively. By
communicating with intention, care and clarity, we empower each
other to reach new heights Impact - We have big ambitions and they
start and end with our consumer. With them in mind, we innovate for
impact-we think big, think creatively and challenge norms. We
foster curiosity and iterate, relentlessly pursuing solutions. For
ultimate impact, we drive to disrupt for good. Tenacity - We are
tenacious in our pursuits and accountable to each other. This
builds trust and the confidence to rise to any challenge. We have
the courage to take risks and, no matter the outcome, we flex and
adapt, always having each other's backs. We persist-determined to
Always Be Ready. 5.11's practice is to hire at 18 years of age and
older only Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities The contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: 5.11 Tactical, Virginia Beach , Retail Shift Lead - Virginia Beach, VA, Hospitality & Tourism , Virginia Beach, Virginia
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