Sheraton VB Valet

Company: Sheraton Virginia Beach Oceanfront
Location: Virginia Beach
Posted on: May 16, 2022

Job Description:

$ 250 SIGN ON BONUSTITLE: VALET Responsible for providing quality service in a timely manner when assisting our guests upon their arrival and their departure.Complies with hotel brand standards to meet guest expectations and create a total guest satisfaction.ESSENTIAL JOB FUNCTIONS:(Associates will spend the majority of each shift on these essential duties) Ability to communicate effectively with others, both verbally and written. Identify and explain hotel facilities and features toour guests. Ability to work with minimal supervision, but work cohesively with team members. Follow directions thoroughly wheninstructed by the bell captain. Operate guest vehicles in a safely manner. Park and retrieve guest vehicles as requested by hotel and daily guests. Responsible for identifying and resolving guest complains and concerns by conducting thorough research of the situation. Maintain accurate knowledge of scheduled functions within the hotel, to ensure the guest are directed to the appropriatelocations. Provide excellent customer service and compose a professional demeanor with your guests. Physical Requirements: Frequency:Sitting - OccasionalStanding - ConstantWalking - ConstantClimbing Stairs - FrequentBending/Stooping/Crouching - FrequentReaching - FrequentPushing/Pulling (up to 50 lbs.) - FrequentGrasping and using hands - ConstantLifting/Carrying - FrequentNear Vision - ConstantFar Vision - ConstantHearing - ConstantSpeaking - ConstantWorking in Extreme Conditions (heat/cold) - ConstantIs Travel Required? If yes, how much?Rare - to brandtraining asrequired.REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE:Minimum Education Required: High School Graduate or General Education Degree (GED): or Work EquivalentCertifications/Licenses Required: N/AREQUIRED MINIMUM QUALIFICATIONS/JOB KNOWLEDGE: Valid Driver's License Ability to operate a manual transmission Strong computer literacy skills, both verbal and written. Prior experience in hospitality industry in similar position Must be available to work varied shifts and schedules to include days, nights, weekends and holidaysJB.0.00.LN

Keywords: Sheraton Virginia Beach Oceanfront, Virginia Beach , Sheraton VB Valet, Hospitality & Tourism , Virginia Beach, Virginia