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Area Operations Manager

Company: Midwest Medical Transport Company Llc
Location: Virginia Beach
Posted on: January 16, 2022

Job Description:

Oversee all aspects of operational services for assigned areas:
Manages and ensures efficient, effective, and professional services are provided with high levels of clinical and customer services
Ensures that assigned personnel are fully oriented, trained, and informed of company policies, local procedures, and other information pertinent to their jobs.
Reviews and acts upon, as necessary, all incident, deviation/exception, and other reports within the jurisdiction.
Keeps current on events affecting the area of responsibility: accidents, injuries, breaches of policy, customer services quality, inter-agency relations, morale, newsworthy events, and superior/poor performance by field personnel.
Builds and maintains relationships with current and potential customers and industry stakeholders.
Participates in industry and regulatory meetings and events.
Responsible for reviewing performance evaluations of field personnel and providing input into the appraisal process.
Assists in administering discipline and counseling to achieve the desired result. May carry out discipline up to and suspension. Regional Manager approval for termination.
Compiles and interprets key performance data and provides accurate reports to RegionalManager according to deadlines.
Required to operate department within assigned budget parameters.
Responsible for a working knowledge and condition of all equipment.
Must attend scheduled and called meetings.
Reviews Equipment Failure reports for accuracy and completeness.
Responsible for adequate staffing in the Field Operations according to customer-center deployment models, Unit Hour Utilization (UHU), and planned budgets
Other duties as directed.

  • Bachelors Degree from an accredited university or 5 + years EMS experience
  • Experience with performance metrics, process improvement, and operational efficiencies
  • Candidates must be flexible to travel as needed across the area operations or related field
  • Experience with a 24-hour schedule and staffing fluctuations
  • Ability to handle changing priorities and use good judgmentSupervisory Responsibilities Position oversees: Assistant Area Managers, Station Managers, Station Supervisors, Paramedics, EMTs, Ambulance Drivers, & Wheelchair Van Drivers

Keywords: Midwest Medical Transport Company Llc, Virginia Beach , Area Operations Manager, Hospitality & Tourism , Virginia Beach, Virginia

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