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Bellperson & Valet Supervisor "New Hire Bonus up to $1,000"

Company: Hilton Grand Vacations
Location: Virginia Beach
Posted on: January 16, 2022

Job Description:

Job DescriptionIn search of an individual with a friendly personality, enjoys being outdoors; has a sincere smile. Does the idea of helping guests with their luggage while sharing with them all the fun amenities to enjoy at our resort.New Hire Bonus up to $1,000!What will I be doing?As a Lead Bellperson/Valet, you'll greet and escort owners/guests to rooms ensuring guest satisfaction; keeping up with the desk area! Open doors and assist guests/visitors entering and leaving property.

  • Greet and assist every guest with a sincere welcome, building an unusually memorable arrival and departure experience. Know and use members names, preferences, and routines. Develop a personal connection with each owner. Provide instructions regarding the amenities of the room, property services and activities. Delivers messages, express check-out folios, newspapers and other requested items.
  • Quickly answers valet phone to arrange, confirm parking valet requests make appropriate arrangements for bell desk services. Reports any problems or unusual activities to management, being a Safety & Security advocate.
  • Operates vehicle using safe driving practices to ensure safe delivery of vehicles to and from the parking garage. Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket. Follows established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports. Retrieves information on guest vehicles and claim checks using Valet desk computer system. Maintains cleanliness of each guest vehicle by ensuring the vehicle is returned the way it was left. Operate vehicles with automatic and standard transmissions.
  • Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.QualificationsWhat are we looking for...A team-first attitudeHilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you possess the following minimum qualifications and experience:
    • 6 months of Face-to-Face customer service experience.
    • Valid Driver's license.
    • Self-starting personality
    • Ability to lift/carry, or otherwise transport luggage up to 75 lbs; or move/push packages, bags and luggage on a hand truck/cart or other wheeled assistance weighing a maximum of 500 lbs. Stand, walk and/or sit requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
      • Resort/Hotel Hospitality.
      • Supervisory experience.
      • Hospitality driver/Bell person experience
      • CPR certification and/or First Aid training.We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.Don't wait, apply today!We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

Keywords: Hilton Grand Vacations, Virginia Beach , Bellperson & Valet Supervisor "New Hire Bonus up to $1,000", Hospitality & Tourism , Virginia Beach, Virginia

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