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Concierge (Administrative Receptionist)

Company: Atlantic Shores
Location: Virginia Beach
Posted on: November 22, 2021

Job Description:

Rethink the idea of Retirement - it's the heart of our philosophy and mission at Atlantic Shores, an award-winning 55+ retirement community in Virginia Beach. We live our mission of providing high quality housing, supportive services, and health care in an environment of freedom, dignity and security and are seeking a dedicated, Concierge (Administrative Receptionist) to join our team!Our Core Values include:* Service to others* Culture of Trust/Honesty* Leadership to Grow* LoyaltyRewarding OpportunitiesWe are looking for people who have a heart full of compassion, people who are warm and kind. Here at Atlantic Shores, you will have the opportunity to make a wonderful difference in someone's life every day. Employment with Atlantic Shores comes with great benefits - with the flexibility to choose the health and welfare plans to best meet your needs.* Competitive salary

* Health, Dental, Vision Insurance

* Life Insurance

* 401(k) plan with a generous match

* Education Assistance/Tuition Reimbursement

* Generous PTO

Concierge (Administrative Receptionist)A Positive First Impression is Our Top PriorityAs a Concierge (Administrative Receptionist), you will be the first point of contact for our company. This position offers administrative support across the organization. You will welcome residents and greet guests who visit our company. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.To be successful in this position, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.Position Summary: The Concierge (Administrative Receptionist) is responsible for answering and transferring all calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, and guests, and vendors, and performing a variety of clerical duties. Receives all visitors in a courteous manner; informing, guiding, directing, or otherwise assisting residents, visitors, staff, or vendors tactfully and congenially.Education and/or Experience: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Previous experience as a Receptionist preferred, but not required.Hospitality Promises: Atlantic Shores Cooperative Association fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:* We greet you warmly, by name and with a smile.* We treat everyone with courteous respect.* We strive to anticipate your needs and act accordingly.* We listen and respond enthusiastically in a timely manner.* We hold ourselves and one another accountable.* We make you feel important.* We embrace and value our differences.* We ask, "Is there anything else I can do for you?* We maintain high levels of professionalism, both in conduct and appearance, at all times.* We pay attention to details.

Wellness Focus: Atlantic Shores Cooperative Association employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents' wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

Keywords: Atlantic Shores, Virginia Beach , Concierge (Administrative Receptionist), Hospitality & Tourism , Virginia Beach, Virginia

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