Assistant in Order Processing and Customer Service, K104

Company: Express Employment Professionals Virginia Beach
Location: Virginia Beach
Posted on: November 18, 2021

Job Description:

Virginia Beach company in need of Assistant in Order Processing & Customer Service to manage the processing of customer orders and assists sales divisions with general customer service and sales tasks. This is hands on position with lots of interaction. TO APPLY: Create an account on our website: www.ExpressPros.com/Apply then c all for a phone interview at: 757-961-8368 (M-F, 9am-4pm) and email your resume to shannon.bowerexpresspros.com PAY: $15.50 to $16.50 hr Excellent benefits include health, dental, 401(k) with match of 7%, 10 holidays, sick days, vacation days, and profit sharing SHIFT: FULL TIME or PART TIME F/T hours : Mon-Fri: 8:00am - 5:00pm, After hours and weekends as needed to meet shipping peaks and conduct inventory Responsibilities: Order entry of orders received via EDI, fax, e-mail or mail Proofreading orders for errors Print and prepare pick tickets for warehouse staff Make changes to orders as requested by sales staff or customers Invoice orders to customers Monitor orders during all steps to proactively identify problems Filing of invoices and related order paperwork Answer incoming calls while working on other tasks Prepare documents for transfer of inventory to Canada Daily Order Routing Update and maintain item data in software for logistics efficiency (TOPS software) Develop templates and prepare shipments in TOPS Update and maintain file of Customer Vendor/Routing Guides Assist with obtaining shipping quotes Qualifications: Adjusted WPM speed of 40 or more Pro-active Very Detailed Highly Organized Good communicator Strong follow-through skills Positive representative of Company Fast and accurate data entry skills required Proficient with Microsoft Outlook, Excel and Word Be a problem solver and expect change. Be a resource for sales staff. Be ready for a changing and challenging environment

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