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Customer Service Representative

Company: OfficeTeam
Location: Virginia Beach
Posted on: January 17, 2020

Job Description:

Ref ID: 04550-0011187537 Classification: Customer Service Representative Compensation: $12.35 to $14.30 hourly Organization Seeks Customer Service Representative OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. This Virginia Beach, Virginia Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity. Major responsibilities - Retrieve and oversee the sending of written business communications - May support customers with questions or concerns - Provide accurate, friendly customer service in a timely fashion - Organize and route incoming telephone calls - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Call center experience - Solid understanding of customer service - Knowledge of medical terminology - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Excellent customer service and office administrative skills - 1 years of past relevant experience - success driven attitude and an engaging businesslike approach - Ability to recognize, evaluate, and resolve problems effectively - Experience performing extensive research to resolve complex customer inquiries - Strong communication skills and able to receive criticism well - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT, Illustrator, Highrise, and Insightly - Strong proficiency in Excel and other Microsoft Program skills required If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Keywords: OfficeTeam, Virginia Beach , Customer Service Representative, Hospitality & Tourism , Virginia Beach, Virginia

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