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Company: Haynes Furniture Company
Location: Virginia Beach
Posted on: December 4, 2019

Job Description:

Haynes Furniture is searching for CUSTOMER SERVICE REPRESENTATIVES to train and grow with our Company! Responsibilities: Receive both inbound (and conduct outbound) calls; talking with customers, store managers, furniture repair technicians and/or warranty companies within our call center Respond to customers requesting store hours, reporting damage, or late deliveries Assist customer in determining optimal resolution, such as an exchange, repair, or return Complete repair service orders, process credits, set up returns, and schedule new deliveries for exchanges whenever appropriate Document detailed information regarding each service order in our computer system Assist call center supervisors with any reports and special assignments Managing customer resolution and restoration needs in a timely, courteous and professional manner

Keywords: Haynes Furniture Company, Virginia Beach , Full, Hospitality & Tourism , Virginia Beach, Virginia

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