Service Authorization Consultant
Company: DHRM
Location: Richmond
Posted on: April 1, 2026
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Job Description:
Title: Service Authorization Consultant State Role Title: Health
Care Compliance Spec II Hiring Range: Up to $65,000 Pay Band: 5
Agency: Dept Behavioral Health/Develop Location: Central Office
Agency Website: www.dbhds.virginia.gov Recruitment Type: General
Public - G Job Duties The Department of Behavioral Health and
Developmental Services (DBHDS) is seeking a highly motivated
individual to ensure that the DBHDS Developmental Disabilities
waivers’ service authorization system maintains all standards of
accountability, proficiency and responsiveness to the users of the
system which results in the alignment of needs and resources of all
the individuals receiving waiver funded services. Incumbent will be
responsible for the review of Individual Support Plans, Individual
Service Packages, Planning Calendars, and Service Authorizations
for the waivers for individuals with developmental disabilities,
assuring that all criteria are met from when the process initiates
with the case manager/support coordinator through to the
authorization of a service. This includes, but is not limited to,
discussing appropriate service alternatives with support
coordinators/case managers and their supervisors to include the
provision of needed training and technical assistance; problem
solving to ensure individuals receive the appropriate services
according to their assessed needs; and communicating the results of
the review process to CSBs, private providers and the VA Medicaid
Management Information System. This position is a full-time
field/telework position and will serve the Counties of Accomack,
Gloucester, Isle of Wight, King & Queen, King William, Lancaster,
Matthews, Middlesex, Northampton, Northumberland, Richmond,
Southampton, Westmoreland, York and the Cities of Chesapeake,
Franklin, Hampton James City, Newport News, Norfolk, Portsmouth,
Poquoson, Suffolk, and Virginia Beach. This position is a full-time
teleworking opportunity. This position may require frequent state
travel. Minimum Qualifications • Knowledge of professional
standards of supports and services for individuals with
developmental disabilities (DD), including knowledge of best
practices. • Ability to work with electronic information systems. •
Demonstrated ability to organize and prioritize work assignments,
and to communicate effectively orally and in writing. • Ability to
research and identify changes in program requirements and policies
and to interpret state and federal regulations. • Ability to use a
range of computer programs and database applications such as Word,
Excel, and the Internet. Additional Considerations • Bachelor’s
degree in a human services field (including, but not limited to,
sociology, social work, special education, rehabilitation
counseling, or psychology). • Demonstrated training/professional
experience in the delivery of services to individuals with DD. •
Knowledge of the support needs of persons with disabilities
(physical, cognitive, emotional), health and social service
programs and issues, community resources, state and federal DD
regulations, negotiation techniques, problem resolution, medical
terminology, and medical standards of treatment. • An understanding
of best practices in developmental disability (DD) services.
Special Instructions You will be provided a confirmation of receipt
when your application and/or résumé is submitted successfully.
Please refer to “Your Application” in your account to check the
status of your application for this position. For consideration,
interested applicants must apply by completing the online
application and/or submit a resume. However, emailed, faxed, and
hand-delivered applications and/or resumes will not be accepted.
Applications must be submitted by 11:55 p.m., on the listed closing
date. Reasonable accommodations are available to persons with
disabilities during application and/or interview processes per the
Americans with Disabilities Act. DBHDS welcomes all applicants
authorized to work in the U.S. For more information on how to seek
this authorization, please refer to Working in the United States or
contact the U.S. Citizenship and Immigration Services office
directly. For any technical assistance with the jobs.virginia.gov
website, please contact applicantinquiry@dhrm.virginia.gov. Contact
Information Name: ShaKiera Miles Phone: N/A Email:
shakiera.miles@dbhds.virginia.gov - Inquiries Only/No Submissions,
to include resumes. In support of the Commonwealth’s commitment to
inclusion, we are encouraging individuals with disabilities to
apply through the Commonwealth Alternative Hiring Process. To be
considered for this opportunity, applicants will need to provide
their AHP Letter (formerly COD) provided by the Department for
Aging & Rehabilitative Services (DARS), or the Department for the
Blind & Vision Impaired (DBVI). Service-Connected Veterans are
encouraged to answer Veteran status questions and submit their
disability documentation, if applicable, to DARS/DBVI to get their
AHP Letter. Requesting an AHP Letter can be found at AHP Letter or
by calling DARS at 800-552-5019. Note : Applicants who received a
Certificate of Disability from DARS or DBVI dated between April 1,
2022- February 29, 2024, can still use that COD as applicable
documentation for the Alternative Hiring Process.
Keywords: DHRM, Virginia Beach , Service Authorization Consultant, Healthcare , Richmond, Virginia
