Operations Manager
Company: Priority Ondemand
Location: Virginia Beach
Posted on: April 1, 2026
|
|
|
Job Description:
Description Definition: The Operations Manager is a member of
the leadership team. The Operations Manager is responsible for
running both ALS/BLS calls. The Operations Manager will be
responsible for all duties assigned to them by the Director of
Operations. Management Duties: Assist with recruitment, screening,
hiring, and orientating all field staff. Responsible for
evaluating, coaching, and discipline up to a 2nd written warning
for all field staff. Responsible for reviewing the daily schedule
and working with scheduling to address gaps and needs during the
workday. Address any staffing needs during the weekend and to plan
ahead for any gaps that may happen during the week. Responsible for
review payroll discrepancy and to bring any issues to the director.
Directs and leads operations supervisor in inventorying, ordering,
receiving, stocking, and issuing medical, office supplies. Ensures
that field staff maintain appropriate certification and licensure
for their position. Enforces all company policy, procedures and
SOG’s. Handles hospital and customer complaints, follows up in a
timely fashion. Develops a strong relationship with all our
partners. Operations Duties: Makes sure that ALS/CCT/BLS ambulance
is ready to always go status. Can be assigned to a production truck
when needed due to staffing. Responds to calls from dispatch in the
set parameters. Acts in the capacity of an FTO. Working
environment: The job of the Operations Manager is a “production”
team member. This incumbent will be assigned to an ambulance on a
regular basis. However, this position will also have administrative
responsibility that will be assigned by the Director of Operations.
Disclaimer: The information contained in this job description
should not be construed as all encompassing. While every effort is
placed in this description to make it a realistic representation of
the day-to-day work that is to be performed. Management reserves
the right to change or modify it as needed to meet the daily
mission. Qualifications Minimum Requirements: Nationally Registered
or Commonwealth of Virginia Paramedic or EMT. NIMS 100,200,700,800
BLS Health Care Provider ACLS (If Paramedic) PALS (If Paramedic)
Current Valid State Issued Driver’s License Preferred
Qualifications: Associate's degrees in EMS, Paramedicine or
Management. 3-5 years of experience as an operations supervisor or
equivalent role. NIMS 300,400. Paramedic
Keywords: Priority Ondemand, Virginia Beach , Operations Manager, Healthcare , Virginia Beach, Virginia
