INTAKE COORDINATOR / LPN
Company: Interim HealthCare
Location: Virginia Beach
Posted on: September 28, 2024
Job Description:
Intake Coordinator- SkilledVirginia Beach, VAInterim HealthCare
is America's leading provider of home care, hospice, and healthcare
staffing. We offer one of the most comprehensive selections of
career opportunities in the industry. Interim offers the security
of working for an established company. Nationally, Interim
Healthcare has been providing great jobs for great people for over
50 years and our family-owned franchise since 1991! That kind of
stability combined with our commitment to integrity makes us your
perfect career partner.Our Intake Coordinators enjoy some notable
benefits:
- Compensation: $20.00-$23.00/Hour paid bi-weekly
- Hours of operation: 8:00am-5:00pm Monday-Friday
- Online training, growth and ability to earn CEUs
- Eligible for performance and tenure-based bonuses
- Flexible assignments, autonomy and work-life balance
- Paid Time Off and Company Paid Holidays
- Medical/Dental/Vision/Disability/Life Insurance offered
- Participation in 401K after one year of employmentAs an Intake
Coordinator, here's a big-picture view of what you'll do:
- Acts as a contact telephone liaison person interfacing with
referral sources, outside agencies, health professionals and field
staff.
- Receives and coordinates all incoming calls providing
patients/clients and referral sources with basic information to
assist in accessing appropriate services.
- Communicates with patient/client and family regarding
arrangements for the initiation of care/services.
- Completes intake screening including obtaining, documenting and
analyzing all required information to make a preliminary
decision.
- Receives and logs referrals, prepares reports and responses to
inquiries, provides telephonic contact and system data entry for
customers seeking care/services.
- Responsible for intake coordination process to include
verification/initial authorizations, validation of appropriate
physician's orders, and obtaining all documentation for a complete
referral.
- Responsible for ensuring accurate and complete referral and
complete referral is provided to the office in an organized and
timely fashion.
- Responsible for ensuring all intake functions have been
completed in their entirety in the Interlink system with no missing
elements.
- Responsible for following intake flow process to ensure smooth
communication and transition between centralized intake and office
representative.
- Responsible for open professional communication with office
level personnel to determine staff availability. Marketing staff to
ensure appropriate coordination of referrals as well as community
representatives.
- Obtains initial authorization as needed for clients admitted
into service.
- Actively promotes care/services to prospective
patients/clients.
- Where permitted by law, receives verbal orders from physicians
to initiate care/services.
- Works in conjunction with clinical staff to adhere to standards
of practice for nursing and applicable law and regulations.
- Plans activities and initiates contacts in the community to
enhance the visibility of the company and generate an increasing
customer base.
- Actively participates as part of a high performance work team
to drive and manage change to deliver exceptional patient/client
service.
- Completes other assignments as requested and assigned.
- May have access to personal health information ("PHI")
necessary to fulfill the above duties and responsibilities. Access
to use and ability to disclose PHI is further defined by each
organization/department.Minimum Education & Experience
Requirements:
- Associate Degree in Business, Marketing, Healthcare or related
discipline, or an equivalent combination of education and
experience.
- Current Practical Nurse (LPN) or Vocational Nurse (LVN) Program
license active in state in which he/she practices.
- Three (3) years relevant experience in medical services or
clinical environment with knowledge of medical terminology
including previous intake experience of at least one year - - -
Knowledge, Skills & Abilities Required:
- Proven organizational skills and detailed oriented.
- Demonstrated ability to multi-task, work under pressure with
changing priorities and short deadlines, and effectively handle a
heavy workload.
- Ability to effectively communicate, both orally and in writing,
with clinical and non-clinical personnel.
- Computer proficiency to include current and several company
software programs.
- Strong attention to detail.
- Skill to prepare and maintain accurate patient records, files
and reports.
- Knowledge of business terminology, accurate spelling,
punctuation, and grammar. -Working Conditions & Physical Effort:
- Work is normally performed in a typical interior/office work
environment.
- Ability to work flexible schedule and/or evening hours as
needed.
- Ability to sit in front of CPU for long periods of time.
- Physical activity is sedentary and may require occasional
lifting or carrying up to 10 lbs. Interim HealthCare provides equal
employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, gender, religion, sexual
orientation, national origin, age, disability or veteran
status.
Keywords: Interim HealthCare, Virginia Beach , INTAKE COORDINATOR / LPN, Healthcare , Virginia Beach, Virginia
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