Care Advisor Nurse Call Center

Company: Patient First
Location: Virginia Beach
Posted on: September 2, 2024

Job Description:

*Sign-on Bonus!*Patient First is accepting applications for Care Advisor Nurse-Call Center in the Glen Allen, VA area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.*The responsibilities of the job include, but are not limited to, the following:** Performing comprehensive telephonic patient assessment and following all Patient First Policies and Procedures;* Following established clinical protocols/guidelines and providing appropriate patient instructions according to urgency of calls;* Complete documentation of all communication with patients, physicians, staff, employer, or insurance companies in the patient medical record;* Uses, protects, and discloses patient Protected Health Information (PHI) in accordance with Heath Insurance Portability and Accountability act (HIPAA) standards;* Expediting emergency calls as needed;* Helping develop new members of the nurse call center.*Minimum education and professional requirements include, but are not limited to, the following:** High school graduate or equivalent;* State license as a registered nurse in good standing;* Clinical experience with Patient First a plus;* Utilization review and call center experience a plus;* Computer skills and experience with Microsoft Word and Excel (required);* Ability to work in a team-oriented environment that requires strong oral, written and interpersonal communication, problem solving, facilitation and analytical skills.Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary. #INDLPJob Type: Full-timeMedical Specialty:* Urgent CareAbility to Relocate:* Virginia Beach, VA 23462: Relocate before starting work (Required)Work Location: In personby Jobble

Keywords: Patient First, Virginia Beach , Care Advisor Nurse Call Center, Healthcare , Virginia Beach, Virginia