Director, People Experience

Company: Harbor Group International
Location: Norfolk
Posted on: May 24, 2025

Job Description:

999 Waterside Dr #2300, Norfolk, VA 23510, USA Req #5828Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal-oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing an exquisite living experience for our residents.Harbor Group Management Company, a Norfolk, Virginia based real estate investment and property management firm, has an immediate need for a Director of People Experience at our corporate office in Norfolk, VA. Are you the one?Job Summary: This role will lead and shape our HR Business Partner function to drive the engagement and retention of team members with a specific focus on performance management, employee relations, people experience & employee lifecycle from onboarding to exit.Key Responsibilities:

• Design and implement comprehensive performance management frameworks that align individual goals with organizational objectives.
• Develop and maintain team member listening strategies, including surveys, focus groups, and feedback channels.
• Oversee the employee lifecycle, from onboarding to exit, ensuring positive touchpoints throughout.
• Create and execute initiatives that enhance workplace satisfaction and engagement.
• Partner with the Learning & Development team to design, promote, and successfully implement management training initiatives to develop talent from within the organization, ensuring a strong pipeline of future leaders.
• Lead and oversee investigations, ensuring timely and fair resolution of workplace disputes and grievances.
• Develop and implement comprehensive employee relations strategies to enhance workplace culture and employee engagement.
• Prepare and present reports on employee relations metrics identifying trends and outcomes to senior leadership.
• Provide guidance and coaching to senior leadership on employee relations matters, including performance management, disciplinary actions, and conflict resolution.
• Partner with the Talent Acquisition team to lead the due diligence of people during acquisition activities through integration, change management strategy, and implementation.
• Partner cross-functionally to identify key people initiatives and innovative solutions related to the team member experience.Qualifications and Experience:
  • Bachelor's degree in human resource management or related field.
  • Minimum of 10 years of human resources experience, with 5 years in a leadership role.
  • SHRM SCP or SPHR certification preferred.
  • Strong knowledge of local, state, and federal employment and fair labor laws, practices, and regulations.
  • Exceptional communication, interpersonal, and leadership skills.
  • Strong collaborator that is capable of building and managing strong working relationships across organizational boundaries.
  • Demonstrated ability to maintain the highest levels of confidence and build trust.
  • Hands-on, results-driven, and self-motivated with the ability to multitask and prioritize in a dynamic environment, while having fun!
  • Ability to conceptualize and research new ideas; detail-minded; strong change management and highly effective problem-solving skills.
  • Business acumen with experience in quantitative results and KPIs measurement.
  • Adaptable and can navigate ambiguity, balancing big picture strategic long-term thinking and short-term tactical execution.The Perks:
    • A comprehensive benefits package that includes competitive salaries and incentive plans, as well as an extensive list of health and retirement options.
    • An environment that supports learning and development through our in-house education program along with providing tuition reimbursement and external training with industry leaders.
    • Volunteer and community service opportunities through our HG Cares Employee Volunteer Program.
    • Recognition and awards, a generous employee referral program, and an employee apartment discount at a Harbor Group community.
    • Our office is conveniently located in downtown Norfolk within walking distance of the Waterside District.
    • Access to cafes, car washing service, and a free gym, all within our office building.Veteran FriendlyThis pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
      #J-18808-Ljbffr

Keywords: Harbor Group International, Virginia Beach , Director, People Experience, Executive , Norfolk, Virginia