Operations Manager
Company: Didlake, Inc.
Location: Virginia Beach
Posted on: May 3, 2025
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Job Description:
The Operations Manager - Grounds oversees all aspects of
contract operations in assigned areas throughout the Greater
Hampton Roads Area from Virginia Beach to Wallops Island, VA as
well as Baltimore, MD. The Operations Manager oversees planning,
developing, and directing site contract operations and the
supervision of assigned staff. The Operations Manager serves as a
corporate contact for government contract representatives. The
Operations Manager is also responsible for implementing
programmatic and administrative policies and procedures in order to
attain program goals and objectives. The incumbent is responsible
for making programmatic and administrative recommendations to the
Director of Operations, GHRA per Company goals and objectives;
serves as a liaison between the Company Corporate office,
government Contracting Specialists, Government's Performance
Assessment Representative (PAR), and Facility Managers. A primary
function of this position is to support the Project Managers. The
Operations Manager serves as the escalation point for conflict
resolution on sites. The Operations Manager is expected to uphold
Didlake's mission to create opportunities that enrich the lives of
people with disabilities. Assures compliance and operational
oversight for assigned project's contractual requirements.
Completes and maintains all Didlake required training and upholds
Didlake Policies and Procedures, personally and in all oversight
areas. Apply industry standards, RS Means, PGMS or NALP, or other
parametric work loading tools to estimate new and current business
opportunities that meet or exceed commercial market requirements
that support Didlake and industry pricing objectives. Proficient in
plant identification, pathogens, and care of various ornamental
types including flowers, grasses, shrubs, and trees. Provides
contract operations expertise for all new and renewed contract
estimate bids and proposals for assigned projects. Acts as liaison
between Didlake, HQ, and assigned operating locations. Assures
compliance with all inventory and equipment belonging to the
corporation for assigned contracts. Assures compliance with
financial, personnel, and rehabilitation reporting requirements.
Coordinates operations with employment services for assigned area
contracts within the operations department. Directly responsible
for supervision, and performance evaluations of direct reports.
Auditing budgeted hours for project personnel. Support the
development of annual operations budgets for relevant contract
operations projects. Analyzes all monthly financial statements and
project tracking for assigned sites to identify and report negative
trends and determine corrective actions for all negative trends.
Consult with the Director of Contract Operations and Human
Resources on personnel matters as needed. Provide leadership to
staff by fostering teamwork. Model dependability, hard work, strong
ethics, and professional appearance. Ensures contract sites adhere
to safety policies and procedures. Fosters an atmosphere that
promotes Human Rights for all employees and ensures training,
incident reporting, and awareness of responsibilities of all
personnel regarding Human Rights matters. Ability to participate in
recruitment efforts. Assure appropriate workplace conduct as
dictated by Didlake policy and procedures. Good steward of
government funding and facilities of the complex. Develop and
maintain relationships with the government customers all
contractors and vendors to instill confidence. Represent Didlake in
meetings with external customers. Give feedback to nurture a
positive environment and quality performance. Identify staff
development opportunities and assign training. Utilize training
opportunities to expand professional and technical knowledge.
Backfills Project Manager Position during prolonged absences or
vacancies. Ensures a safe operating environment for employees, and
coordinates with direct reports on the preparation and
implementation of safety plans, OSHA regulations, and contract
site-specific requirements. Ensures compliance with JWOD/Source
America standards, Federal Acquisition Registers (FARs), statement
of work, and state and local laws. Oversee and make recommendations
on work processes to maximize workflow efficiency. Respond to
inquiries or complaints from customers, government agencies, and
regulatory agencies (AbilityOne/Source America) Perform quality
control inspections on contracts at a minimum of once per week.
Requirements Education and Experience: Bachelor's degree and 3
years of direct experience or 6 years of direct experience.
Experience in one of the following lines of business is preferred:
Environmental or Grounds Maintenance. Experience managing grounds
maintenance contracts preferred, to include management-level
responsibilities - provide reports, manage budgets, and supervise a
team. Skills and Abilities: Must possess or be able to obtain
Virginia and Maryland Commercial Pesticide Applicators License
Category 3 (Ornamental & Turf) & Category 6(Right-Of-Way and Weed)
within 6 months of hire. Certification as a Virginia Certified
Nurseryman or Certified Landscape Technician is preferred. Ability
to obtain and maintain various site-specific security clearances.
Ability to present a positive and professional image to the public,
coworkers, and Didlake clients. Must possess strong communication
skills including the ability to read, and analyze financial reports
and legal documents. Ability to problems solves in a timely and
efficient manner. Strong computer skills. Proficient in Microsoft
Office. Ability to calculate figures and amounts. Ability to define
problems, establish facts, and collect data. Ability and
willingness to travel. Ability to interact, train and resolve
personnel issues. Ability to interact effectively and supportively
with people with disabilities. Ability to utilize Microsoft Excel
in support of pricing business opportunities. Valid insurable
driver's license required. Requirements include being at least 25
years old and having at least 3 years of licensed driving
experience. Access to the work sites for this position may require
a valid Real ID as of May 7th, 2025. Didlake, Inc. is a non-profit
rehabilitation services organization. At Didlake, creating
opportunities that enrich the lives of people with disabilities is
our mission. Since 1965, Didlake has served thousands of people
with significant disabilities by providing training, job placement,
employment opportunities and day support services. We provide
rewarding and purposeful work. Employment Type: Full Time Years
Experience: 5 - 10 years Bonus/Commission: No
Keywords: Didlake, Inc., Virginia Beach , Operations Manager, Executive , Virginia Beach, Virginia
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