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Client Services Manager - Entry Level

Company: Prolific Solutions - Virginia Beach
Location: Virginia Beach
Posted on: January 27, 2023

Job Description:

A thriving Customer Service and Sales firm, Prolific Solutions is a dynamic team that serves the Virginia Beach community with the best service options in the tri-state area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. - -Our Entry Level Client Services Managers work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. -
-Responsibilities of the Entry Level Client Services Manager:

Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationshipsAnswer questions regarding order status, payment, product, promotions, and technical problems related to the customer experienceDisplays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experienceGain product and service knowledge by attending client meetings related to technology, sales promotions, and products updatesDeveloping strong leadership and interpersonal skillsDriving sales through promotional campaigns
-What We Are Looking For:
Bachelor's degree in business, marketing, or similar concentrationsA consistent overachiever with a drive for perfection -Must be able to work full-time hours and have weekend availabilityAble to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposesPatience, empathy, and passion for peopleConfidence and public speaking skills

Keywords: Prolific Solutions - Virginia Beach, Virginia Beach , Client Services Manager - Entry Level, Executive , Virginia Beach, Virginia

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